English Telesales Representative

Concentrix; Kota Yogyakarta; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Concentrix in Yogyakarta is seeking a dynamic telesales professional to connect with potential customers and present our FinTech solutions. You will explain benefits, identify needs, and drive sales in a fast-paced call center.

Ideal candidates are fluent in English, have strong persuasion and listening skills, and can thrive under targets. You will work on-site at our Yogyakarta office and contribute to a high-performing sales team.

Qualifications

• Experience in telesales or outbound sales.
• Fluent English (B2 or higher) with strong verbal communication.
• Excellent persuasion and negotiation abilities.
• Target-driven and resilient.
• Willing to work from the office in Yogyakarta.

Responsibilities

• Conduct outbound calls to potential customers in English, presenting FinTech products and services.
• Clearly articulate the value proposition, features, and benefits of offerings.
• Identify customer needs and offer tailored solutions.
• Achieve and exceed monthly sales targets.
• Maintain accurate records of customer interactions and sales activities in our CRM system.
• Handle customer inquiries and objections professionally and effectively.
• Collaborate with the sales team to optimize strategies and achieve collective goals.

Skills

Telesales

Outbound sales

English communication

Negotiation

Active listening

CRM usage

Tools

CRM software

Job description

In this role, you'll be directly connecting with potential customers, introducing them to our innovative FinTech solutions, and helping them understand how our products can benefit them. If you're passionate about sales, love engaging with people, and thrive in a fast-paced environment, we want to hear from you!

What You'll Do:

• Conduct outbound calls to potential customers in English, presenting our FinTech products and services.
• Clearly articulate the value proposition, features, and benefits of our offerings.
• Identify customer needs and offer tailored solutions.
• Achieve and exceed monthly sales targets.
• Maintain accurate records of customer interactions and sales activities in our CRM system.
• Handle customer inquiries and objections professionally and effectively.
• Collaborate with the sales team to optimize strategies and achieve collective goals.

What We're Looking For:

• Proven experience in telesales or a similar outbound sales role.
• Fluent in English (B2 level or higher), with excellent verbal communication and active listening skills.
• Strong persuasive and negotiation abilities.
• Highly motivated, target-driven, and resilient.
• Ability to understand and explain complex financial technology concepts clearly.
• Comfortable working in a dynamic, fast-paced call center environment.
• Proficiency in using CRM software is a plus.
• Willingness to work from our office in Yogyakarta.