Elite Luxury Destination Travel Concierge

St Trinity Property Group; Provinsi Bali; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

Wedded Wonderland in Bali seeks a Luxury Travel Consultant to deliver concierge-level travel support for destination weddings and celebrations. You will coordinate complex itineraries, manage guest travel, and work with planners, venues, and partners to ensure seamless experiences.

Strong English, meticulous attention to detail, and availability on weekends/holidays are essential as you support live events and multi-party arrangements in a luxury travel environment.

Qualifications

• Minimum 5 years’ experience in luxury travel, travel coordination, concierge services, hospitality operations, or related roles.
• Proven experience supporting complex itineraries and group travel.
• Strong written and verbal English communication skills.
• Comfortable managing communication across WhatsApp, email, and phone.
• High attention to detail when preparing guest-facing itineraries and documentation.
• Ability to work independently and manage multiple priorities.
• Availability to support weekend and holiday operations as required.
• Experience supporting premium or high-expectation clients.

Responsibilities

• Coordinate travel itineraries for destination weddings, honeymoons, guest travel, and post-event extensions.
• Assist with accommodation, transfers, and experience arrangements aligned with wedding and celebration schedules.
• Ensure all travel components are accurate, date-aligned, and appropriate for group and event-based travel.
• Execute travel arrangements based on approved designs and plans prepared by senior luxury travel specialists.
• Communicate professionally with guests, planners, and partners via WhatsApp, email, and phone.
• Deliver calm, discreet, and culturally sensitive support to international and high-expectation clients.
• Assist guests with travel-related inquiries, logistics clarifications, and itinerary updates.
• Maintain professionalism when supporting emotionally sensitive events such as weddings and celebrations.
• Monitor active travel bookings and guest movements during assigned shifts.
• Proactively identify potential conflicts or risks related to dates, rooming lists, arrivals, and transfers.
• Resolve standard travel issues independently and elevate complex matters to senior specialists when required.
• Maintain high responsiveness and accountability during weekend and holiday operations.
• Accurately log bookings, guest details, notes, and communications in internal CRM systems.
• Maintain organized, client-ready documentation including itineraries and confirmations.
• Coordinate internally on billing support, confirmations, and operational follow-ups.
• Ensure all records remain complete and current throughout the wedding or celebration lifecycle.
• Coordinate with hotels, transfer providers, and local service partners to support approved travel plans.
• Represent Wedded Wonderland professionally in all supplier interactions.
• Support relationship continuity between planners, venues, and travel fulfillment partners.
• Maintain awareness of key destination wedding and luxury travel locations globally.

Skills

Luxury travel

Travel coordination

Client communication

CRM familiarity

Attention to detail

Weekend availability

Tools

CRM systems

Job description

Wedded Wonderland in Bali seeks a Luxury Travel Consultant to deliver concierge-level travel support for destination weddings and celebrations. You will coordinate complex itineraries, manage guest travel, and work with planners, venues, and partners to ensure seamless experiences.

Strong English, meticulous attention to detail, and availability on weekends/holidays are essential as you support live events and multi-party arrangements in a luxury travel environment.