Eligibility Specialist I — Patient Financial Advocate

Savista; Pirime; On-site; IDR 515,382,000 - 734,029,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

PTO and holidays

Learning & career development

Wellness resources

Job summary

Savista is seeking an Eligibility Specialist I to support patients across our California locations. In this Full-Time role, you will meet with patients, assess eligibility for financial assistance programs, and guide them through Medicaid, Medicare, disability, and charity care options with empathy and clarity.

You will collaborate with hospital staff, manage a busy caseload, maintain HIPAA-compliant records, and document workflows across multiple systems.

Qualifications

• High school diploma or GED required.
• 1+ year of experience in a customer-facing role in healthcare or related fields.
• Basic knowledge of Medicaid/Medicare and Social Security Disability.
• Strong organizational, communication, and empathetic skills.
• Willingness to travel locally as needed.
• Fluent in Spanish.

Responsibilities

• Advocate for patients and assess eligibility for financial assistance.
• Guide through applications for Medicaid, Medicare, disability, and charity care.
• Coordinate with hospital staff and agencies to resolve eligibility issues.
• Manage a high caseload, meet deadlines, and maintain quality.
• Explain financial responsibilities and assistance options clearly and empathetically.
• Maintain HIPAA-compliant records and documentation across systems.
• Provide staffing coverage at nearby locations as needed.
• Complete special projects as assigned.

Skills

Spanish (fluency)

Empathy

Organizational skills

Customer service

Education

High school diploma or GED

Job description

Savista is seeking an Eligibility Specialist I to support patients across our California locations. In this Full-Time role, you will meet with patients, assess eligibility for financial assistance programs, and guide them through Medicaid, Medicare, disability, and charity care options with empathy and clarity.

You will collaborate with hospital staff, manage a busy caseload, maintain HIPAA-compliant records, and document workflows across multiple systems.