Education Ops & Student Services Lead

Ruangguru for Business; Bae; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

Ruangguru for Business is seeking an operations-focused professional in Indonesia to handle administrative and service tasks supporting student and lecturer activities.

You will assist with teaching-learning operations, class distributions and attendance, and provide product feature information while ensuring a smooth customer experience. Collaboration with school partners and regional teams is essential.

Qualifications

• Relevant bachelor’s degree is required.
• Strong interpersonal and communication skills are essential.
• Critical thinking and problem-solving abilities are needed.

Responsibilities

• Handle administrative, operations and services to support business project related to student and/or lecturer service.
• Support and ensure teaching learning operations (class distributions, student-teacher attendances, etc.)
• Provide assistance and information on product features.
• Support and ensure information of learning process services.
• Ensure a seamless and consistent customer experience.
• Creative and pro-actively come with improvement ideas
• Collaborate with all stakeholder (school partner, business, commercial, regional, etc.) to achieve better results

Skills

Communication skills

Time management

Problem solving

Education

Bachelor’s degree

Job description

Ruangguru for Business is seeking an operations-focused professional in Indonesia to handle administrative and service tasks supporting student and lecturer activities.

You will assist with teaching-learning operations, class distributions and attendance, and provide product feature information while ensuring a smooth customer experience. Collaboration with school partners and regional teams is essential.