Education Counsellor

IDP Education Ltd; Banten; On-site; IDR 72,000,000 - 144,000,000; Full time

Job summary

IDP Education Ltd in Indonesia is seeking an Education Counsellor to guide students through Australia study paths, admissions, and visa processes. You will liaise with Australian universities and participate in outreach events to convert leads, while maintaining relationships with current students and alumni.

The role focuses on delivering accurate information, supporting applicants through visa procedures, and providing ongoing post-enrolment assistance in a fast-paced education counselling

Qualifications

• Bachelor's or higher degree required; Australia graduate or related education counselling experience preferred.
• English language proficiency required; strong communication skills.
• Knowledge of Australia education system, culture, and visa rules advantageous.
• Minimum 1 year of relevant work experience in education counselling preferred.

Responsibilities

• Counsel students on Australia studies and provide visa and admission information.
• Communicate with Australian universities relevant to student enquiries.
• Plan, organize, and implement student visa processing for applicants.
• Participate in exhibitions, seminars, interviews or outreach events to convert leads.
• Maintain relationships with IDP's current students and alumni as part of after-sales service.

Skills

Education counselling

English proficiency

Australia knowledge

Customer service

Education

Bachelor or Master degree

Job description

• Counselling of students on Australia studies, providing visa and admission information.
• Communicating with respective Australia universities.
• Plan, organize, and implement student visa processing.
• Participate in exhibitions or seminar/ interview programs or other outreach activities to convert existing leads, generated by the Marketing / Manager / Other conversion generating activities.
• Conduct other activities as part of after sales services and to maintain relationship with IDP's current students & alumni.
  

Job Requirement

• Candidate must possess at least a Bachelor's Degree, Master's Degree / Post Graduate Degree, any field, Australia Graduate or previous experience in Education Counselling is preferred.
• Education counselling skills which include:
• Basic knowledge of Australia
• Basic knowledge of Australia culture and geographic region
• Basic knowledge of Australia university courses
• Basic knowledge of visa rules and regulations
• Required language(s): English.
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Staff (non-management & non-supervisors).
• Full-Time position(s) available.