International Education Counsellor: Australia Studies

IDP Education Ltd; Kota Malang ꦠꦸꦛꦩꦭꦁ; On-site; IDR 100,000,000 - 140,000,000; Full time

Job summary

IDP Education Ltd in Malang, East Java, is seeking an Education Counsellor to guide international students to suitable institutions, explain Australia studies opportunities, and assist with applications and enrolments.

You will promote IDP products and services, provide accurate information on admissions, visa processes, and the local education system, and work with families and education providers to ensure successful outcomes.

Qualifications

• Experience in a sales or customer service driven environment, including achieving individual and team based targets.
• Good understanding of the education sector and placement of students into VET and universities, including immigration requirements and processes.
• Relevant tertiary qualifications and/or prior experience working as an Education Counsellor or similar role.
• Outstanding stakeholder management and communication skills, including fluency in English, both verbal and written.
• A graduate from Australia/NZ is preferred.
• Willing to be placed in Malang, East Java.

Responsibilities

• Drive achievement of your pipeline goals, customer satisfaction, and advocacy targets through each stage of the student journey.
• Provide outstanding customer service to students, their families and education providers throughout the process, including information about admissions and qualification options in an understandable way.

Skills

English fluency

Communication

Customer service

Relationship building

Education

Relevant tertiary qualifications

Job description

IDP Education Ltd in Malang, East Java, is seeking an Education Counsellor to guide international students to suitable institutions, explain Australia studies opportunities, and assist with applications and enrolments.

You will promote IDP products and services, provide accurate information on admissions, visa processes, and the local education system, and work with families and education providers to ensure successful outcomes.