E‑Commerce Growth Specialist — Sunter, Jakarta

PT Kreasi Sejahtera Internasional; Jakarta Utara; On-site; IDR 89,280,000 - 167,400,000; Full time

Job summary

Her Crown Story is seeking an E-Commerce Specialist to manage online sales channels, optimize product visibility, and turn marketing into transactions across marketplaces in Jakarta. You will upload listings, plan campaigns, monitor performance with regular reporting, and coordinate with Marketing, Sales, and Warehouse to ensure stock readiness and smooth fulfillment.

Strong Excel skills and data-driven mindset are essential.

Qualifications

• 2+ years in e-commerce or marketplace management
• Familiar with Shopee, Tokopedia, Lazada, TikTok Shop ecosystems
• Strong analytics and ability to interpret sales data
• Excellent organizational, detail-oriented multitasking abilities
• Strong communication and coordination with cross-functional teams
• Proficient in Excel and reporting tools

Responsibilities

• Upload and maintain product listings with accurate pricing, descriptions, and visuals
• Plan and execute campaigns, promotions, and marketplace programs to boost sales
• Monitor sales performance, traffic, and conversion rates with regular reporting
• Optimize visibility through keywords, campaigns, and promotions
• Coordinate with Marketing, Sales, and Warehouse to ensure stock readiness and smooth fulfillment
• Handle customer interactions, reviews, and ratings to maintain a strong customer experience
• Conduct competitor analysis and monitor market trends to identify growth opportunities

Skills

E-commerce management

Marketplace platforms

Campaign planning

Data analysis

Cross-functional coordination

Customer experience

Sales analytics

Tools

Microsoft Excel

Reporting tools

Job description

Her Crown Story is seeking an E-Commerce Specialist to manage online sales channels, optimize product visibility, and turn marketing into transactions across marketplaces in Jakarta. You will upload listings, plan campaigns, monitor performance with regular reporting, and coordinate with Marketing, Sales, and Warehouse to ensure stock readiness and smooth fulfillment.

Strong Excel skills and data-driven mindset are essential.