E‑Commerce Fashion Visual Designer (CapCut)

Rilley Id; Surabaya ꦱꦸꦫꦧꦪ; Presencial; IDR 33.480.000 - 55.800.000; Jornada completa

Descripción de la vacante

Marriott International in Surabaya is seeking a hotel hospitality team member to promote the brand, assist guests, and drive sales of preview packages and tours. You will engage with guests, explain presentation details, and ensure eligibility for tours at a Marriott vacation club property.

The role emphasizes maintaining professional appearance, delivering excellent service, and adhering to policies while supporting a collaborative team in a dynamic hotel environment.

Formación

• Education: High school diploma or GED.
• No related work experience.
• No supervisory experience.

Responsabilidades

• Promote awareness of brand image internally and externally.
• Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Encourage guests or callers to purchase or schedule preview package sales/tours.
• Explain details and requirements related to attending a sales presentation to potential owners.
• Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property.
• Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets).
• Answer guest questions about property facilities/services.
• Receive, record, and relay messages accurately, completely, and legibly.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.

Conocimientos

Sales skills

Brand awareness

Guest service

Communication

Educación

High school diploma or GED

Descripción del empleo

Marriott International in Surabaya is seeking a hotel hospitality team member to promote the brand, assist guests, and drive sales of preview packages and tours. You will engage with guests, explain presentation details, and ensure eligibility for tours at a Marriott vacation club property.

The role emphasizes maintaining professional appearance, delivering excellent service, and adhering to policies while supporting a collaborative team in a dynamic hotel environment.