E Commerce Deputy Department Head

HiLoker; Palembang; On-site; IDR 200,000,000 - 320,000,000; Full time

Job summary

PT Evo Manufacturing Indonesia adalah produsen pet food yang sedang mencari Kepala/Manajer E-Commerce untuk mengarahkan strategi digital perusahaan dan memimpin operasional marketplace di Palembang. Posisi ini menuntut kemampuan membangun kanal online yang berfokus pada pertumbuhan penjualan, margin, dan kepuasan pelanggan.

Ideal kandidat memiliki pengalaman luas dalam manajemen marketplace besar, kampanye pemasaran digital, dan analitik yang kuat, serta kemampuan memimpin tim lintas fungsi

Qualifications

• Gelar Sarjana di bidang Marketing / Bisnis / E-Commerce atau terkait.
• Pengalaman 6–8 tahun di E-Commerce/Digital Commerce/Online Marketplace Management.
• Minimal 2–3 tahun pada posisi supervisi/manajerial.
• Pengalaman mengelola marketplace besar seperti Shopee, Tokopedia, TikTok Shop, Lazada.
• Pemahaman operasional marketplace, periklanan digital, SEO, merchandising online, dan manajemen kampanye.

Responsibilities

• Mengembangkan dan menjalankan strategi e-commerce perusahaan untuk mendorong pertumbuhan penjualan online.
• Mengelola operasi e-commerce di marketplace utama dan saluran penjualan digital.
• Mengembangkan strategi marketplace, termasuk per assortment produk, pricing, promosi, dan merchandising online.
• Memantau kinerja penjualan online, lalu lintas, konversi, akuisisi pelanggan, dan profitabilitas marketplace.
• Merencanakan dan melaksanakan kampanye marketplace, mega sales, promosi digital, dan inisiatif performance marketing.
• Mengoptimalkan listing produk, SEO, kinerja iklan, dan pengalaman pelanggan online.
• Menganalisis tren pasar, aktivitas kompetitor, dan perilaku pembeli untuk peluang pertumbuhan bisnis online.
• Berkolaborasi dengan Brand Management, Commercial, Warehouse, Supply Chain, dan Customer Service untuk operasional e-commerce yang efisien.
• Mengelola hubungan marketplace, program platform, dan negosiasi komersial dengan mitra e-commerce terkait.
• Memimpin dan memantau tim e-commerce untuk mencapai target penjualan, efisiensi operasional, dan KPI departemen.

Skills

Strategic thinking

E-commerce management

Marketplace operations

SEO & digital advertising

Analytics (Excel, tools)

Team leadership

Negotiation & cross-functional

Education

Bachelor's degree in Marketing / Business / E-Commerce

Tools

Excel

Marketplace analytics tools

Job description

DESKRIPSI PEKERJAAN

Job Description

• Develop and execute the company's e-commerce strategy to drive online sales growth, profitability, and market penetration.
• Manage e-commerce operations across major online marketplaces and digital sales channels.
• Develop marketplace strategies, including product assortment, pricing, promotional campaigns, and online merchandising.
• Monitor online sales performance, traffic, conversion rates, customer acquisition, and marketplace profitability.
• Plan and execute marketplace campaigns, mega sales events, digital promotions, and performance marketing initiatives.
• Optimize product listings, SEO, advertising performance, and online customer experience.
• Analyze market trends, competitor activities, and consumer purchasing behavior to identify opportunities for online business growth.
• Coordinate with Brand Management, Commercial, Warehouse, Supply Chain, and Customer Service teams to ensure effective e-commerce operations.
• Manage marketplace relationships, platform programs, and commercial negotiations with relevant e-commerce partners.
• Lead and monitor the e-commerce team to achieve sales targets, operational efficiency, and departmental KPIs.

KUALIFIKASI MINIMUM

Qualifications

• Bachelor's degree in Marketing, Business Management, E-Commerce, Digital Marketing, or a related field.
• Minimum 6–8 years of experience in E-Commerce, Digital Commerce, or Online Marketplace Management.
• Minimum 2–3 years of experience in a supervisory or managerial position.
• Proven experience managing major e-commerce marketplaces such as Shopee, Tokopedia, TikTok Shop, Lazada, or other relevant platforms.
• Strong understanding of marketplace operations, digital advertising, SEO, online merchandising, and campaign management.
• Experience in managing online sales targets, conversion rates, traffic, and marketplace profitability.
• Strong analytical skills with proficiency in Microsoft Excel and marketplace analytics tools.
• Excellent leadership, negotiation, and cross-functional coordination skills.
• Experience in FMCG, consumer goods, or pet products is an advantage.

RINGKASAN PERKERJAAN

• *SPESIALISASI**: Sales and Marketing
• *PENDIDIKAN MINIMAL**: S1 (Sarjana)
• *SISTEM KERJA**: On-site
• *TIPE PEKERJAAN**: Full time
• *LOKASI**: Palembang, South Sumatra (Sumatra Selatan), Indonesia
• *INDUSTRI**: Food Production
• *SITUS PERUSAHAAN**: https://evopet.id/

TENTANG PERUSAHAAN

PT Evo Manufacturing Indonesia adalah perusahaan manufaktur pet food yang berkomitmen menghasilkan produk berkualitas tinggi melalui inovasi, teknologi modern, dan standar mutu yang unggul. Kami memproduksi berbagai merek terpercaya, seperti Life Cat, Ori Cat, dan Bio Cat, serta mengajak talenta terbaik untuk tumbuh dan berkembang bersama kami.