Strategic Relationship Manager: Dana & Transaksi

Pt Bank Rakyat Indonesia (Persero) Tbk; Raha; Remote; IDR 1,077,006,000 - 1,615,509,000; Full time

Benefits offered by this job

Competitive salary

Fully remote

Health insurance

Paid time off

Growth opportunities

Job summary

UnknownClient seeks a Remote Management Consultant focused on Client Engagement to develop and implement strategies that strengthen client partnerships and drive value. The role is fully remote, enabling collaboration within a virtual team and independent contribution.

Key duties include building trust-based client relationships, analyzing feedback for service improvements, and delivering exceptional client service across project lifecycles.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related field.
• Minimum of 5 years of experience in client management, account management, or consulting, preferably in a remote setting.
• Proven ability to manage complex client relationships and deliver exceptional service.
• Strong understanding of customer success principles and client lifecycle management.

Responsibilities

• Develop and implement strategies to enhance client engagement and satisfaction across project lifecycles.
• Act as a key point of contact for clients, building and maintaining strong, trust-based relationships.
• Analyze client feedback and performance data to identify areas for service improvement.
• Collaborate with internal project teams to ensure seamless client experience and successful project outcomes.
• Prepare regular client reports and conduct virtual review meetings to discuss progress and insights.

Skills

Client relationship management

Account management

Consulting

Remote work

Virtual communication

Education

Bachelor's degree in Business, Marketing, Communications, or related field

Job description

Remote Management Consultant - Client Engagement

Our client, a globally recognized management consultancy, is actively seeking a highly motivated and experienced Remote Management Consultant to focus on Client Engagement. This fully remote position allows you to leverage your expertise from anywhere, contributing to critical client projects focused on enhancing client relationships, service delivery, and overall client satisfaction. You will be instrumental in developing and implementing strategies that strengthen our client partnerships and drive value, working within a virtual team structure that emphasizes collaboration and independent contribution.

Key Responsibilities

• Develop and implement strategies to enhance client engagement and satisfaction across project lifecycles.
• Act as a key point of contact for clients, building and maintaining strong, trust-based relationships.
• Analyze client feedback and performance data to identify areas for service improvement.
• Collaborate with internal project teams to ensure seamless client experience and successful project outcomes.
• Prepare regular client reports and conduct virtual review meetings to discuss progress and insights.

Requirements

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Minimum of 5 years of experience in client management, account management, or consulting, preferably in a remote setting.
• Proven ability to manage complex client relationships and deliver exceptional service.
• Strong understanding of customer success principles and client lifecycle management.
• Excellent virtual communication, presentation, and interpersonal skills.

Benefits

• Competitive salary and performance-based incentives.
• Fully remote work arrangement offering maximum flexibility.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and opportunities for professional growth.
• A dynamic, collaborative, and supportive virtual team culture.