Dynamic Live Shopping Host For Global Brands

Fastech Media Indonesia; Jawa Barat; On-site; IDR 96,000,000 - 144,000,000; Full time

Job summary

Four Points by Sheraton is seeking a Complex Steward Supervisor to lead and support stewards in cleaning operations, banquet plate-ups, and kitchen support at our Bekasi, West Java property.

You will supervise a small team, ensure safety, proper chemical levels, equipment operation, and timely restocking while upholding Marriott standards.

The role requires at least 2 years in related work and 1 year supervisory experience, with a high school diploma; Bahasa Indonesia fluency is a plus.

Qualifications

• High school diploma or GED equivalent.
• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Direct and assist Stewards to improve cleanup efficiency.
• Ensure water temperature and chemical levels are appropriate and documented.
• Assist with banquet plate-ups and kitchen tasks.
• Provide cooks with needed items and assist with stock and restocking.
• Operate and maintain cleaning equipment including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining and motivating staff.
• Follow safety policies and protect company assets.
• Maintain professional appearance and guest relations.

Education

High school diploma or GED equivalent

Tools

Cleaning equipment operation

Job description

Complex Steward Supervisor

Posted 8 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Jalan Raya Pekayon No 002 RT.001/RW.001, Bekasi, West Java, Indonesia, 17148
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Direct and assist Stewards in order to make clean up more efficient. Ensure water temperature, and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items. Support banquet and buffet by transporting and ensuring adequate stock. Return cleaned items to proper locations. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**About the Role:**
**Grade Level (for internal use):**
10
**The Team:**
The Asia Pacific Customer Success Team operates as trusted advisors to upstream oil & gas customers across the region, leveraging S&P Global Energy's industry-leading solutions to drive measurable business outcomes that foster long-term partnerships.

**Responsibilities and Impact:**
+ Drive strategic customer relationships across upstream oil & gas accounts, ensuring maximum adoption and retention of S&P Global Energy solutions
+ Lead comprehensive customer onboarding programs and deliver targeted training to optimize client workflows and accelerate time-to-value
+ Proactively monitor customer health metrics and satisfaction levels, identifying expansion opportunities that drive revenue growth and deepen partnerships
+ Serve as the primary customer advocate, coordinating cross-functional teams to resolve escalations and deliver seamless service experiences
+ Conduct regular business reviews and strategic on-site engagements to assess performance, gather insights, and recommend solutions that enhance operational outcomes
+ Leverage advanced analytics and emerging technologies to provide data-driven insights that improve customer experience and drive adoption of innovative energy solutions

**What We're Looking For:**
**Basic Required Qualifications:**
+ Extensive experience in upstream oil & gas industry with an operator, service company, or energy consulting firm
+ Fluency in English and Bahasa Indonesia with strong written and verbal communication skills for diverse stakeholder engagement
+ Proven track record in customer-facing roles with demonstrated expertise in relationship management, training delivery, and strategic account growth
+ Technical proficiency with data visualization platforms (such as Power BI, Tableau, or Qlik) and advanced Microsoft Office suite capabilities
+ Ability to travel within the Asia Pacific region to support customer engagements and business development activities

**Additional Preferred Qualifications:**
+ Experience with API integrations, cloud platforms (such as AWS, Azure, or Google Cloud), and data analytics technologies including machine learning applications
+ Familiarity with AI technologies and their practical applications in customer success, predictive analytics, or energy industry solutions
+ Proficiency with CRM platforms and customer success management tools for data-driven insights
+ Multilingual capabilities beyond English and Bahasa Indonesia, particularly other regional languages within the Asia Pacific market

**About S&P Global Energy**
At S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration.
S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at .

**What's In It For** **You?**
**Our Mission:**
Advancing Essential Intelligence.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

**Our Values:**
**Integrity, Discovery