Duty Engineer (Room Specialist)

Hotel Indonesia Kempinski Jakarta; Provinsi Bali; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Hotel Indonesia Kempinski Jakarta is seeking a hands-on Maintenance Technician to respond to guest repair requests, inspect tools and equipment, and ensure safety standards across the property.

You will identify shut-offs, perform basic repairs on plumbing, electrical and housekeeping items, and coordinate with Front Desk, Housekeeping, and other departments to keep guestrooms and public areas well maintained.

Qualifications

• Respond to guest repair requests and resolve issues.
• Inspect equipment and shut-offs; identify faults.
• Maintain inventory and requisition parts.
• Test and repair electrical, plumbing and guestroom items.
• Coordinate with Front Desk and Housekeeping for timely maintenance.

Responsibilities

• Respond to guest repair requests and resolve issues.
• Inspect equipment and shut-offs; identify faults and perform basic repairs.
• Maintain maintenance inventory and requisition parts as needed.
• Coordinate with Front Desk, Housekeeping and other departments to ensure guestrooms and public areas are well maintained.
• Follow safety policies and report hazards or injuries, keeping records as required.

Skills

Maintenance

Troubleshooting

Repair work

Communication

Tools

Electrical tools

Plumbing tools

HVAC basics

Job description

• Respond and attend to guest repair requests.
• Communicate with guests/customers to resolve maintenance issues.
• Visually inspect tools, equipment, or machines.
• Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
• Program TV's and perform general housekeeping and engineering-related inventory duties.
• Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Maintains all hotel building and equipment in a good and neat condition.
• Ensures that effective and concise preventative maintenance schedules are followed.
• Ensures timely completion of all assigned tasks and responsibilities.
• Inspects all areas and take corrective measures in order to meet Kempinski Standards in terms of maintenance and hotel upkeep.
• Coordinates maintenance duties with various departments such as Front Desk, Housekeeping, Sales and Marketing and Food & Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner.
• Maintains a good working relationship with other employees, providing instruction and encouragement as needed.
• Ensures a clean, neat and organized work area.
• Performs other tasks or projects as assigned by General Manager, Director of Engineering and /or assistant Director of Engineering.
• Performs duties outside the scope of the position in case of emergency, when called upon.
• Attends meetings and training sessions as required.
• Accomplishes a set of administrative duties such as leading and attending meeting, writing reports and memos and other specific duties related to the job function.