District Manager

adidas; Jakarta Pusat; On-site; IDR 350,000,000 - 550,000,000; Full time

Job summary

adidas Indonesia is seeking a District Leader to recruit, onboard, train and develop Store Leaders across the district, partnering with HR and Retail Training to drive commercial success and exceptional customer service.

You will coach leaders face-to-face and remotely, set clear expectations, analyze performance, manage succession, ensure adherence to adidas standards, and lead initiatives to improve service, store operations, and brand excellence.

Qualifications

• Bachelor's degree and a minimum of five years in the retail industry in a sales or operations management position.
• Strong experience in retail management and retail operations.

Responsibilities

• Lead the recruitment, on-boarding, training, and development efforts in the district through partnership with HR, Talent Acquisition and Retail Training.
• Coach, motivate and inspire Store Leaders to accomplish store goals and maximize their individual performance, both face-to-face and remotely.
• Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance.
• Own succession planning for the district.
• Complete all District Leader training programs and effectively apply the learning on the job.
• Seek coaching and learning opportunities to continually improve your performance.
• Deliver best practice implementation to drive overall Market and Global retail performance.
• Ensure compliance to established HR policies and procedures.

Skills

Retail leadership

Store operations

People management

Sales coaching

Profit & loss

Education

Bachelor's degree in Retail

Tools

POS systems

MS Office

Job description

• Meeting or exceeding district sales and profit targets
• Coaching Store Leaders to drive commercial success and excel in customer service
• Ensuring proper execution of established policies, procedures, initiatives, and directives

Key Accountabilities:

YOU LEAD, COACH AND DEVELOP

• Lead the recruitment, on-boarding, training, and development efforts in the district through partnership with HR, Talent Acquisition and Retail Training
• Coach, motivate and inspire Store Leaders to accomplish store goals and maximize their individual performance, both face-to-face and remotely
• Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance
• Own succession planning for the district
• Complete all District Leader training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance
• Deliver best practice implementation to drive overall Market and Global retail performance
• Ensure compliance to established HR policies and procedures

YOU LEAD A SERVICE CULTURE

• Drive a service and selling culture in the district through leadership of adidas Group service model
• Spend focused time on the sales floor during store visits to determine service improvement opportunities and to coach the Store Leaders
• Analyzes Net Promotor Score results and communicates them to his/her district team to drive continuous service improvement
• Optimize the consumer experience through leading digital initiatives including ship-from-store, click and collect and all programs through our store associate mobile device.

YOU LEAD STORE OPERATIONS

• Plan and prioritize structured store visits to maximize the district’s performance
• Ensure adidas Retail Management Standards compliance with established policies, procedures, initiatives, and directives
• Lead change management process with initiatives as relevant
• Assess and make recommendations to improve the commercial viability and availability of products for the district’s stores
• Manage loss prevention as well as health and safety risks

YOU LEAD BRAND AND PRODUCT EXPERTISE

• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Demonstrate a passion for sport, culture, and community, encouraging Store Leaders to lead this through their people at all times
• Maintain established in-store Retail Experience and Visual Excellence standards in partnership with Visual Excellence Regional and Area Leaders, according to directives in all stores within the district
• Partner with Retail Training in leadership of the effective and timely delivery of Foundational, Seasonal Brand product training materials and all learning programs in the store
• Take full ownership of the district and its commercial success
• Analyze relevant data to probe and challenge the status quo with both Retail Back Office partners and Store Leaders
• Coach Store Leaders to increase their stores’ sales, productivity, and profitability
• Ensure the legal and financial integrity of the district’s store portfolio

KEY RELATIONSHIPS

• Customers
• Peers and Line Leader
• Vendors and Support Functions (i.e. Store Operations, Retail Training, Retail Marketing, Visual Excellence, HR, Talent Acquisition etc.)
• Local Administration (i.e., mall management)

Knowledge Skills and Abilities:

• Must possess and consistently exhibit the competencies relative to the position
• Excellent Skills in operating personal computers, POS systems, and various softwarepackages including MS office
• Knowledge and understanding of profit and loss statement and store Key Performance Indicators to make commercial decisions based on sound financial judgment
• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size
• Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong independent decisions
• Demonstrate an inspirational attitude that contributes to a positive team environment
• Ability to travel 50% of the time to all stores within designated district and in some cases with limited notice

Qualifications:

• Bachelor's degree and a minimum of five years in the retail industry in a sales or operations management position
• Strong experience in retail management and retail operations

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE:Speak up when you see an opportunity; step up when you see a need..
• OWNERSHIP:Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
– Culture Starts With People, It Starts With You –
By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.