Dispatcher (Transport Planner)

Pt Rantai Dingin Asia ( Coldspace ); Tangerang; Remote; IDR 756,620,000 - 1,405,152,000; Full time

Job summary

Pt Rantai Dingin Asia ( Coldspace ) is seeking a remote Logistics Dispatcher & Fleet Coordinator to oversee transportation operations across its service areas. You will coordinate drivers, monitor shipments with dispatch software and GPS, and resolve issues to keep deliveries on track.

The role emphasizes autonomy, strong organization, effective communication with drivers and clients, and ability to produce dispatch performance reports while supporting route optimization from a remote setting.

Qualifications

• Proven experience in logistics dispatching or fleet coordination.
• Proficiency with dispatch management software and GPS tracking.
• Strong understanding of transportation logistics and fleet operations.
• Excellent organizational, multitasking and problem-solving skills.
• Ability to communicate effectively with remote teams.

Responsibilities

• Manage and coordinate daily dispatch activities for the fleet, assigning tasks and routes to drivers.
• Utilize dispatch software and GPS tracking systems to monitor driver locations and shipment progress in real-time.
• Serve as the primary point of contact for drivers, providing support, instructions, and addressing operational queries.
• Optimize delivery routes and schedules to enhance efficiency and reduce transit times.
• Communicate effectively with clients, internal teams, and drivers to ensure smooth operations and timely deliveries.
• Maintain accurate and up-to-date records of all dispatch activities, deliveries, and fleet status.
• Identify and resolve logistical issues, delays, or disruptions promptly and efficiently.
• Collaborate with the fleet management team to ensure vehicle maintenance schedules are met and compliance is maintained.
• Prepare reports on dispatch performance, delivery times, and other key logistics metrics.
• Contribute to process improvements within the dispatch and fleet coordination functions.

Skills

Logistics dispatching

Fleet coordination

Dispatch software

Route planning

Communication skills

Remote work capability

Tools

Dispatch management software

GPS tracking systems

Route planning tools

Job description

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Logistics Dispatcher & Fleet Coordinator

About the Role Our client is seeking a highly motivated and experienced Logistics Dispatcher & Fleet Coordinator to manage their transportation operations remotely. This position is ideal for a detail-oriented professional who can effectively coordinate drivers, optimize routes, and ensure the seamless flow of goods across their service areas. You will be instrumental in maintaining communication, tracking shipments, and resolving logistical challenges from a remote setting. This role requires excellent organizational skills, a strong understanding of dispatch software, and the ability to work autonomously. Join our client and be a key player in streamlining their logistics network, offering flexibility and the opportunity to contribute significantly from anywhere.

Key Responsibilities

• Manage and coordinate daily dispatch activities for the fleet, assigning tasks and routes to drivers.
• Utilize dispatch software and GPS tracking systems to monitor driver locations and shipment progress in real-time.
• Serve as the primary point of contact for drivers, providing support, instructions, and addressing operational queries.
• Optimize delivery routes and schedules to enhance efficiency and reduce transit times.
• Communicate effectively with clients, internal teams, and drivers to ensure smooth operations and timely deliveries.
• Maintain accurate and up-to-date records of all dispatch activities, deliveries, and fleet status.
• Identify and resolve logistical issues, delays, or disruptions promptly and efficiently.
• Collaborate with the fleet management team to ensure vehicle maintenance schedules are met and compliance is maintained.
• Prepare reports on dispatch performance, delivery times, and other key logistics metrics.
• Contribute to process improvements within the dispatch and fleet coordination functions.

Requirements

• Proven experience in logistics dispatching or fleet coordination.
• Proficiency in using dispatch management software, route planning tools, and communication platforms.
• Strong understanding of transportation logistics and fleet operations.
• Excellent organizational, multitasking, and problem-solving skills.
• Exceptional communication and interpersonal abilities for remote