Director, Services Business Development

Mastercard; Sumatera Selatan; On-site; IDR 2,721,335,000 - 3,447,025,000; Full time

Job summary

Mastercard Services, the professional services arm of Mastercard, seeks a Director, Services Business Development to engage senior client management at issuers and merchants across Southeast Asia. You will develop regional and global strategies, build value propositions, and lead consulting engagements with multidisciplinary teams.

The role emphasizes analytical rigor, problem solving, and strong client leadership to drive growth and thought leadership in a fast-paced environment.

Qualifications

• Proven consulting experience at a top-rated firm or equivalent business management experience and internal consulting experience in a major financial institution.
• Bachelor's degree or equivalent qualification; Advanced degree or MBA preferred.
• Professional level English language capability is required.
• Strong analytical, interpretive and problem solving skills.
• Strong presence & communication skills – both interpersonal & written.
• Excellent client management & engagement management skills.
• Proven team player with proven ability to work with all levels in a highly intellectual, collaborative, and fast paced environment.

Responsibilities

• Develop relevant and value-creating analysis and insight for our clients.
• Build strategies, propositions & operating models independently or as part of a consulting team.
• Apply a range of quantitative and qualitative analytical techniques to identify client issues.
• Synthesize analysis into clear, sound proposals and recommendations, taking responsibility for structuring and writing reports and steering committee presentations to high accuracy and quality standards.
• For small to medium engagements, assumes overall project management responsibilities for projects; identifies project staffing resources.
• Develops, defines and reviews required analyses.
• Develop effective working relationships with mid to senior level client management.
• Implements/communicates strategies to achieve goals, acts as advisor to and maintains ongoing relationships with client executives.
• Proactively seek new knowledge and skills and facilitate the development of intellectual capital.
• Support Mastercard Services and local market account teams in client relationship management and business development effort.

Skills

Consulting skills

Analytical skills

Client management

Communication skills

Education

Bachelor's degree

MBA preferred

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Services Business Development

Overview

The Business Development Director is part of the South East Asia Business Development team. As part of this team the Business Development Director is responsible for customer engagement at Senior Management level with key Issuers and Merchants.

Mastercard Services, the professional services arm of Mastercard, provides payments-focused consulting services to financial institutions and merchants worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Services addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance and establishes Mastercard's global thought-leadership pre-eminence.

• Are you motivated by developing new insights into issues and developing recommendations that add real value to clients?
• Can you develop strategies and programs for regional and global clients?
• Do you want to play a key role in powering economies and empowering people?

Role-The Director, Business Development is an active team member who contributes to sales targets and opportunity generation and closing with Mastercard Services clients. Whilst this individual is not expected to be a subject matter expert in the payment cards industry, they will demonstrate expertise in consulting sales management experience and professional problem-solving skills.

Develop relevant and value-creating analysis and insight for our clients

Build strategies, propositions & operating models independently or as part of a consulting team

Apply a range of quantitative and qualitative analytical techniques to rigorously identify client issues

Synthesize analysis into clear, sound proposals and recommendations, taking responsibility for structuring and writing reports and steering committee presentations to high accuracy and quality standards

For small to medium engagements, assumes overall project management responsibilities for projects; identifies project staffing resources. Develops, defines and reviews required analyses

Develop effective working relationships with mid to senior level client management

Implements/communicates strategies to achieve goals, acts as advisor to and maintains ongoing relationships with client executives.

Proactively seek new knowledge and skills and facilitate the development of intellectual capital

Support Mastercard Services and local market account teams in client relationship management and business development effort

Experience

Proven consulting experience at a top-rated firm or equivalent business management experience and internal consulting experience in a major financial institution

Bachelors degree or equivalent qualification. Advanced degree or MBA preferred

Professional level English language capability is required

Strong analytical, interpretive and problem solving skills, including the proven ability to interpret large amounts of data, some of it ambiguous, and translate it into concise rational output that includes recommendations based upon core findings.

Strong presence & communication skills – both interpersonal & written

Excellent client management & engagement management skills

Proven team player with proven ability to work with all levels in a highly intellectual, collaborative, and fast paced

Corporate Security Responsibility

All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.