Director, Services Business Development

Mastercard Inc.; Jakarta Pusat; On-site; IDR 900,000,000 - 1,400,000,000; Full time

Job summary

Mastercard Services in Southeast Asia seeks a Director, Services Business Development to lead high-level client engagements with Issuers and Merchants, developing strategies and value propositions across the payments lifecycle.

You will drive consulting sales, lead rigorous analyses, and guide project teams to deliver clear recommendations and winning proposals for regional and global clients.

Qualifications

• Proven consulting experience at a top-rated firm or equivalent business management experience.
• Bachelor's degree or equivalent qualification. Advanced degree or MBA preferred.
• Professional level English language capability is required.
• Strong analytical, interpretive and problem solving skills, including the ability to interpret large data sets and translate findings into recommendations.
• Strong presence & communication skills – both interpersonal & written.
• Excellent client management & engagement management skills.
• Proven team player with ability to work with all levels in a fast-paced, collaborative environment.

Responsibilities

• Develop relevant and value-creating analysis and insight for clients.
• Build strategies, propositions & operating models independently or with a consulting team.
• Apply quantitative and qualitative analyses to identify client issues.
• Synthesize analysis into clear proposals and recommendations with high-quality reports and presentations.
• For small engagements, manage project staffing and overall delivery.
• Develops, defines and reviews required analyses.
• Develops working relationships with mid to senior client management.
• Implement strategies to achieve goals and maintain client relationships.
• Support Mastercard Services and local market teams in business development.

Skills

Consulting sales

Analytical thinking

Problem solving

Executive communication

Client management

Education

Bachelor's degree

MBA preferred

Tools

Excel

PowerPoint

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Services Business Development

Overview

• Are you motivated by developing new insights into issues and developing recommendations that add real value to clients?
• Can you develop strategies and programs for regional and global clients?
• Do you want to play a key role in powering economies and empowering people?

The Business Development Director is part of the South East Asia Business Development team. As part of this team the Business Development Director is responsible for customer engagement at Senior Management level with key Issuers and Merchants. Mastercard Services, the professional services arm of Mastercard, provides payments-focused consulting services to financial institutions and merchants worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Services addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance and establishes Mastercard's global thought-leadership pre-eminence.

Role

The Director, Business Development is an active team member who contributes to sales targets and opportunity generation and closing with Mastercard Services clients. Whilst this individual is not expected to be a subject matter expert in the payment cards industry, they will demonstrate expertise in consulting sales management experience and professional problem-solving skills.

• Develop relevant and value-creating analysis and insight for our clients
• Build strategies, propositions & operating models independently or as part of a consulting team
• Apply a range of quantitative and qualitative analytical techniques to rigorously identify client issues
• Synthesize analysis into clear, sound proposals and recommendations, taking responsibility for structuring and writing reports and steering committee presentations to high accuracy and quality standards
• For small to medium engagements, assumes overall project management responsibilities for projects; identifies project staffing resources
• Develops, defines and reviews required analyses
• Develop effective working relationships with mid to senior level client management
• Implements/communicates strategies to achieve goals, acts as advisor to and maintains ongoing relationships with client executives
• Proactively seek new knowledge and skills and facilitate the development of intellectual capital
• Support Mastercard Services and local market account teams in client relationship management and business development effort

Experience

Proven consulting experience at a top-rated firm or equivalent business management experience and internal consulting experience in a major financial institution

Bachelors degree or equivalent qualification. Advanced degree or MBA preferred Professional level English language capability is required Strong analytical, interpretive and problem solving skills, including the proven ability to interpret large amounts of data, some of it ambiguous, and translate it into concise rational output that includes recommendations based upon core findings. Strong presence & communication skills – both interpersonal & written Excellent client management & engagement management skills Proven team player with proven ability to work with all levels in a highly intellectual, collaborative, and fast paced

Corporate Security Responsibility

All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

#servicesbd Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.