Director of Studies

English 1; Tegal; On-site; IDR 390,600,000 - 669,600,000; Full time

Job summary

English 1 Indonesia seeks a Director of Studies to lead the academic team and collaborate with Sales and Service to meet KPIs such as production efficiency, new student conversion, and customer satisfaction.

The role covers scheduling, teacher development, classroom operations, and cross-center coordination, with on-site duties at centers and occasional off-site assignments within the Partner Group.

Qualifications

• Bachelor's degree (any field) required.
• Recognized 120-hour TEFL certification.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Commitment to ongoing professional development.

Responsibilities

• Coordinate scheduling and teacher deployment to meet KPIs and center targets.
• Support Sales with placement testing and demo classes to ensure quality engagement.
• Facilitate communication between teachers, PAs, and management for Parent Communication Events.
• Lead teacher development through observation, training, and performance assessment.

Skills

Strong communication

Interpersonal skills

Customer service mindset

Team-oriented

Education

Bachelor's degree

TEFL certification (120 hours)

Tools

Microsoft Office

Job description

English 1 Indonesia is a leading English education provider, with learning centers and teams across cities nationwide. Our educators, advisors, and support teams work together to help students build real-world English skills, confidence, and opportunities for the future.

English 1 is part of Edprima, an international education group with schools and operations across multiple markets in Asia. Being part of Edprima means working within a globally backed organization that applies international standards, proven learning systems, and long-term investment in education.

We take pride in building a culture shaped by passion, ownership, and continuous growth. At English 1, people are encouraged to learn, take initiative, and make a meaningful difference both for students and for one another.

Position Summary

The Director of Studies works alongside Sales and Service teams to support the CD (or the Lead DoS/DoS Coordinator if there is one) in the management and development of the academic team and adherence to operational performance indicators such as production efficiency, new student conversion, staff and student retention, and customer satisfaction.

Work Schedule

40-hour workweek (over 5-6 days), as scheduled by the Center Director (CD)

15-21 Academic Classroom Hours (ACH) per week (1 ACH = 40 minutes)

Overtime remuneration applies for work exceeding:

40 total hours per week

Onsite and offsite teaching duties

Morning and afternoon shifts may be required on the same day

May be assigned to any center within the Partner Group but will primarily work at one

Reporting Structure

The Director of Studies reports to the Center Director (CD), Lead DoS/DoS Coordinator, and Partner.

The Director of Studies will consult with the appointed Academic Operations Manager (AOM).

Key Responsibilities

A. Communication

Develop and maintain effective communication channels at the team, center, group, and national levels. Ensure that academic team members, the CD, Senior DoS, and AOMs are all kept up to date on center academic affairs and results. Ensure that Senior DoSs and the AOM are consulted regularly about group and national programs and initiatives.

B. Supporting the Center’s KPIs and Targets

Meet with CD regularly to maintain awareness of all center KPIs as well as progress toward them.

Support the sales team by ensuring that placement testing and demo classes are done when needed, and to the highest quality.

Support the service team by coordinating communication between teachers and PAs and ensuring that all necessary data is provided for Parent Communication Events.

C. Scheduling and Teacher Utility

Liaise with the CD and other supervisors to ensure the effective scheduling of classes, extra-curricular activities, and events in accordance with English 1 guidelines and with the center’s KPIs on utility, group size, and capacity in mind.

D. Teacher Development

Train and induct teachers in operational procedures and English 1 company products.

Encourage, facilitate, and participate in the professional development of teachers. Teacher development must include observation, training and support, and evaluation and assessment.

Qualifications & Skills

Essential Qualifications

Bachelor’s degree (any field)

Recognized 120-hour TEFL certification

Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Commitment to ongoing professional development

Preferred Qualifications & Experience

A minimum of 6 years EFL teaching experience (external candidates)

Experience teaching students aged 3-18 years old

Strong communication and interpersonal skills

Highly motivated, adaptable, and able to work under pressure

Professional, punctual, and detail-oriented

Customer service mindset and team-oriented attitude

English 1 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, nationality, religion, gender, gender identity or expression, sexual orientation, marital status, parental status, disability, medical condition, or any other characteristic protected by applicable local laws and regulations.

We are committed to creating a workplace where everyone feels respected, included, and able to contribute their best work.