Digital & Technology Coordinator

PT. Citra Maritime; Batam; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

PT. Citra Maritime in Batam, Indonesia, seeks a Digital & Technology Coordinator to coordinate and support digital, technology, and automation initiatives. You will work closely with internal teams, developers, consultants, and vendors to deliver technology projects and maintain systems.

The role requires a bachelor’s in IT or related field and 2–4 years of experience in IT or digital projects. You will gather requirements, document specs, monitor progress, and drive process improvements while

Qualifications

• Bachelor's degree in IT, computer science, information systems, business, digital technology, or related field.
• 2–4 years of experience in IT, digital technology, or project coordination.
• Strong understanding of web and mobile applications and software development processes.
• Experience coordinating with developers, vendors, consultants, and internal stakeholders.
• Knowledge of project management principles and requirement gathering.
• Ability to translate business needs into practical technology requirements.
• Familiarity with automation concepts and digital transformation initiatives.
• Strong documentation, communication, and analytical skills.
• Able to manage multiple projects and deadlines independently.
• Proactive, organized, and comfortable with cross-functional collaboration.

Responsibilities

• Execute and coordinate the company's digital, technology, automation, and digital transformation initiatives.
• Coordinate day-to-day communication with software developers, consultants, vendors, and internal departments.
• Gather, clarify, and document business and system requirements from relevant departments.
• Coordinate development, testing, and deployment of digital systems, websites, apps, and technology solutions.
• Monitor performance and availability of existing systems and platforms.
• Coordinate troubleshooting with developers, vendors, or internal teams.
• Track timelines, milestones, and vendor performance to meet requirements.
• Prepare requirements, specifications, progress updates, and recommendations for management.
• Identify operational challenges and opportunities for improvement through technology and automation.
• Support implementation of technology strategies and initiatives under management direction.

Skills

Project coordination

Communication

Analytical

Problem solving

Vendor management

Documentation

Microsoft Office

Google Workspace

Web & mobile apps knowledge

English proficiency

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems, Business, Digital Technology, or related field

Tools

Microsoft Office

Google Workspace

Project management tools

Collaboration tools

Job description

We are looking for a Digital & Technology Coordinator to coordinate and support the company’s digital, technology, and automation initiatives. This role will work closely with internal teams, developers, consultants, and vendors to deliver technology projects, maintain digital systems, and identify solutions that improve operational efficiency and business processes.

Key responsibilities

Execute and coordinate the company’s digital, technology, automation, and digital transformation initiatives.

Coordinate day-to-day communication and collaboration with software developers, technology consultants, vendors, and internal departments.

Gather, clarify, and document business and system requirements from relevant departments.

Coordinate the development, implementation, testing, and deployment of digital systems, websites, applications, and technology solutions.

Monitor and maintain the performance, availability, and functionality of existing digital systems, websites, applications, and platforms.

Coordinate troubleshooting and follow up on system issues with developers, vendors, or relevant internal teams.

Monitor project timelines, milestones, deliverables, and vendor performance to ensure projects are completed according to agreed requirements.

Prepare project requirements, specifications, progress updates, reports, analysis, and recommendations for management review.

Identify operational challenges, process inefficiencies, and opportunities for improvement through technology and automation.

Propose practical technology-based solutions that can improve operational efficiency, productivity, and business processes.

Support the implementation of technology strategies, priorities, and initiatives under the direction of management and external technology consultants.

Coordinate with external technology consultants to ensure technology projects are aligned with the company’s business objectives and priorities.

Assist in evaluating technology solutions, software, applications, and vendors based on business requirements and operational needs.

Maintain proper documentation of system requirements, project activities, technical information, user access, and related technology documentation.

Support user coordination, system testing, training, and basic system adoption activities when required.

Identify potential risks, issues, and dependencies related to technology projects and elevate them to management when necessary.

Support digital marketing activities, website updates, online platforms, and corporate communication initiatives when required.

Stay updated on relevant technology trends, digital tools, automation solutions, and best practices that may support the company’s business growth and operational efficiency.

Perform other technology, digital, and project coordination duties as assigned by management.

Requirement

Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business, Digital Technology, or a related field.

Minimum 2–4 years of relevant experience in IT, digital technology, system implementation, project coordination, or a related role.

Good understanding of web and mobile applications, software development processes, digital platforms, and technology solutions.

Experience coordinating with software developers, technology vendors, consultants, and internal stakeholders.

Understanding of project management principles, including requirements gathering, project planning, timeline monitoring, testing, implementation, and reporting.

Strong ability to understand business requirements and translate them into clear and practical technology requirements.

Good knowledge of digitalization, automation, and process improvement concepts.

Strong project coordination, communication, analytical, and problem‑solving skills.

Able to manage multiple projects, priorities, and deadlines effectively.

Good vendor management and negotiation skills, with the ability to follow up and ensure project deliverables are completed.

Proactive, organized, detail‑oriented, and able to work independently with minimal supervision.

Comfortable working collaboratively with cross‑functional teams and multiple stakeholders.

Strong documentation and reporting skills.

Good command of Microsoft Office / Google Workspace and familiarity with project management or collaboration tools.

Familiarity with website management, digital marketing platforms, or corporate communication tools is an advantage.

Knowledge of automation tools, AI solutions, APIs, cloud platforms, or system integration will be an advantage.

Good command of English, both written and verbal.

Willing to learn new technologies and adapt to a fast‑changing digital environment.

PT. Citra Maritime was founded since 12th September 2008. The purpose of the establishment of PT. Citra Maritime is to support government program to expand and improve the distribution of goods, considering the territorial waters of indonesia are very specios with thaunsands island and thus requires a lot of support from national shipping company. Our service is Cargo Transport Services Inter Island, Chartering Services, Shipping Agency and New Building Documentation Services.

PT. Citra Maritime was founded since 12th September 2008. The purpose of the establishment of PT. Citra Maritime is to support government program to expand and improve the distribution of goods, considering the territorial waters of indonesia are very specios with thaunsands island and thus requires a lot of support from national shipping company. Our service is Cargo Transport Services Inter Island, Chartering Services, Shipping Agency and New Building Documentation Services.