Digital Product Lead

PT. Erajaya Swasembada, Tbk.; Jakarta Pusat; On-site; IDR 900,000,000 - 1,300,000,000; Full time

Job summary

PT. Erajaya Swasembada, Tbk. is seeking an experienced Digital Product Manager to help shape the roadmap for our ecommerce platforms. You will translate priorities into executable plans and lead end-to-end product development with cross-functional teams.

This role emphasizes data-driven decision making, defining PRDs and user stories, and coordinating with engineering, design, marketing, and business units to deliver high-quality, compliant releases.

Qualifications

• Minimum 5 years of direct experience in digital product management across end-to-end product development.
• Strong understanding of APIs, mobile/web architecture, and software development processes.
• Data-driven mindset with structured thinking to break down complex problems.
• Excellent communicator and collaborator across cross-functional teams in fast-paced environments.
• Customer-centric, proactive, and willing to learn and grow; leadership experience preferred.

Responsibilities

• Contribute to roadmap planning and translate product priorities into executable plans with milestones and metrics.
• Drive the full product development lifecycle from ideation to launch and post-launch monitoring.
• Define PRDs, user stories, and acceptance criteria for cross-functional execution.
• Conduct competitive analysis and user research to synthesize insights for product decisions.
• Define, track, and analyze key metrics such as traffic, conversions, and CSAT/ CES.
• Maintain documentation for product features, processes, and learnings.
• Coordinate between product, technology, design, marketing, and business units for aligned execution.
• Proactively communicate updates, risks, and progress to stakeholders.
• Identify and resolve blockers, dependencies, and bottlenecks across the lifecycle.
• Collaborate with engineering and QA to ensure releases meet quality, compliance, and security standards.

Skills

Roadmap planning

End-to-end lifecycle

API concepts

Data-driven mindset

Cross-functional collab

Leadership

E-commerce exp

Job description

Job Description:

• Contribute to roadmap planning and translate product priorities into executable plans with clear milestones and key metrics.


• Drive the full product development lifecycle — from ideation, prioritization, and requirements gathering to launch and post-launch monitoring


• Define clear and structured product requirements (PRD), user stories, and acceptance criteria for cross functional execution


• Conduct competitive analysis, user research, trend assessments and synthesize it into actionable insights and recommendation for product decisions


• Define, track, and analyze key metrics (e.g., traffic metrics, conversion rate, CES, CSAT, etc)


• Maintain comprehensive documentation covering product features, process flows, and key learnings to support ongoing product growth and knowledge sharing


• Act as key point of coordination between product, technology, design, marketing, and business units to ensure aligned execution


• Proactively communicate product updates, risks, and progress to relevant stakeholders


• Identify and resolve blockers, dependencies, and bottlenecks across the product lifecycle


• Collaborate with engineering and QA to ensure all product releases meet quality, compliance, and security standards before go-live

Job Requirement:

• Minimum 5 years of direct experience in digital product management with a proven hands-on experience across the end-to-end digital product development cycle


• Strong understanding of API concepts, mobile/web architecture, and software development processes


• Data-driven mindset with strong structured thinking and the ability to break down complex problems into clear, actionable solutions


• Effective communicator and collaborator across cross-functional teams, with the ability to manage multiple priorities in fast-paced environment


• Highly organized, detail-oriented, and takes initiative with a strong sense of ownership — able to deliver results with minimal supervision.


• Customer-centric thinking, proactive, curious, and eager to continuously learn and grow


• Strong leadership skills with the ability to give guidance and inspire other team members toward achieving shared goals


• Having experience in E-commerce will be advantage