Digital Marketing Strategist – Brand Growth & Loyalty

Pt Nusantara Laju Bersama; Gresik; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Marriott in Surabaya is seeking a Sales & Marketing oriented professional to promote brand image, maximize revenue through upselling, and maintain guest loyalty. You will identify opportunities to enhance guest experiences and drive revenue while supporting brand initiatives.

The role emphasizes internal and external brand promotion and guest engagement within our hospitality context, located at Jalan Kejawan Putih Mutiara No 8, Surabaya.

Qualifications

• Promote awareness of brand image internally and externally.
• Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event.
• Encourage guests to engage with Marriott offerings and programs.

Responsibilities

• Promote awareness of brand image internally and externally.
• Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event.
• Encourage guests to engage with Marriott offerings and programs.

Skills

Sales techniques

Brand awareness

Upselling

Guest loyalty

Job description

Marriott in Surabaya is seeking a Sales & Marketing oriented professional to promote brand image, maximize revenue through upselling, and maintain guest loyalty. You will identify opportunities to enhance guest experiences and drive revenue while supporting brand initiatives.

The role emphasizes internal and external brand promotion and guest engagement within our hospitality context, located at Jalan Kejawan Putih Mutiara No 8, Surabaya.