Digital Commerce Executive (Indonesia)

Pengiklan Anonim; Jakarta Selatan; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

The Digital Commerce Executive at Mizuno supports building and growing the company’s e-commerce presence in Indonesia, overseeing marketplace onboarding, product catalog management, and campaign execution. You will coordinate with cross-functional teams to ensure efficient operations and an excellent customer experience.

The role requires strong analytical skills, proficiency in Excel/PowerPoint, and fluency in Bahasa Indonesia and English.

Qualifications

• Bachelor's degree in business, marketing, e-commerce, or related field.
• 3–5 years of experience in e-commerce or marketplace operations.
• Experience with Shopee, Tokopedia, Lazada, TikTok Shop, and/or brand.com platforms.
• Knowledge of campaign execution and sales performance tracking.
• Proficiency in Excel and PowerPoint; strong analytical and stakeholder-management skills.

Responsibilities

• Support establishment and growth of the company’s e-commerce business in Indonesia, including marketplace onboarding and account setup.
• Manage product catalogs across platforms, ensuring accuracy of information, pricing, promotions, inventory, and visuals.
• Coordinate with internal teams and platform reps to ensure smooth marketplace operations.
• Monitor sales performance, traffic, conversions, and other metrics; provide recommendations to improve results.
• Ensure compliance with policies and marketplace guidelines; support online campaigns and promotions.

Skills

E-commerce Ops

Campaign Mgmt

Analytics

Stakeholder Mgmt

Bahasa Indonesia

English Proficiency

Education

Bachelor's Degree in Business/Marketing/E-commerce

Tools

Shopee

Tokopedia

Lazada

TikTok Shop

Brand.com

Job description

The Digital Commerce Executive supports the setup, management, and growth of the Company's e-commerce business in Indonesia. The role is responsible for marketplace operations, product catalogue management, campaign execution, sales performance monitoring, and cross-functional coordination to drive online sales and enhance customer experience. The incumbent will also support the development of e-commerce processes and capabilities as the business expands. By acting in accordance with Mizuno’s core values of Fair Play, Fighting Spirit, and Friendship, each individual is expected to contribute to the realization of Mizuno Group’s Purpose and Vision.

Key Responsibilities:

E-Commerce Setup & Platform Management

Support the establishment and growth of the Company's e-commerce business in Indonesia, including marketplace onboarding, seller account setup, and operational process implementation.

Manage and maintain product catalogues across e-commerce platforms, ensuring accuracy of product information, pricing, promotions, inventory availability, and visual content.

Coordinate with internal stakeholders and platform representatives to ensure smooth marketplace operations.

Ensure compliance with company policies, marketplace requirements, and digital commerce guidelines.

Support the execution of online campaigns, platform promotions, and key shopping events to drive sales performance.

Monitor sales performance, traffic, conversion rates, and other key e-commerce metrics, providing recommendations to improve business results.

Analyze product assortment, inventory availability, and sales trends to optimize product visibility and sales opportunities.

Monitor competitor pricing, promotions, and marketplace activities to identify opportunities and market trends.

Operations & Customer Experience

Coordinate with Supply Chain, Logistics, Customer Service, and relevant stakeholders to ensure timely order fulfilment and delivery.

Coordinate with third-party logistics (3PL) and fulfilment partners to ensure efficient order processing, inventory accuracy, and delivery performance.

Monitor marketplace operations and customer feedback, ensuring issues are resolved in a timely manner.

Support continuous improvement of e-commerce processes and operational efficiency.

Reporting & Analysis

Prepare and maintain regular reports on sales performance, campaign effectiveness, inventory levels, and key business metrics.

Provide insights and recommendations based on sales trends and marketplace performance.

Support management with ad hoc analysis and reporting requirements.

Requirements:

Bachelor's Degree in Business, Marketing, E-commerce, or a related field.

Minimum 3-5 years of experience in e-commerce or marketplace operations.

Experience with Shopee, Tokopedia, Lazada, TikTok Shop, and/or brand.com platforms.

Knowledge of campaign execution, sales performance tracking, and marketplace operations.

Experience in inventory, order fulfilment, and 3PL coordination.

Proficiency in Microsoft Excel and PowerPoint.

Strong analytical, communication, and stakeholder management skills.

Good command of Bahasa Indonesia and English, both written and spoken.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Indonesia?
• Which of the following types of qualifications do you have?