Digital Banking Division Head

PT Bank Woori Saudara Indonesia 1906, Tbk; Jakarta Selatan; Sur place; IDR 900 000 000 - 1 500 000 000; Plein temps

Résumé du poste

PT Bank Woori Saudara Indonesia 1906, Tbk seeks a senior executive to lead Digital Banking & E-Channel initiatives, drive innovative products, and optimise e-channel transaction volumes in Jakarta. You will partner with regulatory reporting teams, manage budgets, and guide three departments to deliver profitable growth.

The role requires a Bachelor's degree and at least five years in managerial digital banking roles, with deep knowledge of Mobile and Internet Banking and strong leadership

Qualifications

• Bachelor's degree in a field related to banking or information technology.
• Minimum 5 years of managerial experience in digital banking or electronic channels.
• Strong knowledge of Mobile Banking, Internet Banking, IBB, and ATM channel products/services.

Responsabilités

• Lead annual activity plans and budgets (RKAT) for Digital Banking & E-Channel Division with profitability focus.
• Drive growth of electronic transactions and digital customer base.
• Develop new digital products and programmes to increase fee-based income.
• Ensure regulatory reporting to Bank Indonesia/OJK and address findings; maintain good governance.

Connaissances

Digital Banking

Mobile Banking

Leadership

Stakeholder Management

Formation

Bachelor's degree

Description du poste

Fully responsible for innovation, development of Digital Banking & Electronic Channel, market research, promotion, and realisation of development initiatives established by Bank Woori Saudara (BWS) management. This position focuses on achieving improved service delivery, optimising digital/e-channel transaction volumes, and supporting sustainable bank business growth.

Key responsibilities

Lead the preparation of Annual Activity Plans and Budget (RKAT) and Bank Business Plans (RBB) for Digital Banking & E-Channel Division management with focus on profitability improvement

Ensure growth of electronic transactions and customer numbers in digital/electronic products under divisional management

Create new product innovations, develop Digital Banking & Electronic Channel products, and design new programmes to increase fee-based income

Ensure availability of periodic reports for regulatory bodies (Bank Indonesia, OJK, etc.), lead follow-up on auditor/regulator findings, and implement good corporate governance and prudential principles

Maintain strategic partnerships with banking partners, merchants, billers, marketing/advertising agencies, and market survey/research agencies

Lead preparation, development, and updating of Digital Banking policies and manage/analyse e-channel transaction data

Create effective internal control systems, ensure employee competency, conduct performance evaluations (coaching & counselling), and provide recommendations regarding employee transfers, promotions, remuneration, and terminations in the work unit

Job Requirements

Education: Minimum of a Bachelor's Degree (S1) in any major (preferably from a reputable university).

Work Experience: Minimum of 5 years of managerial experience in Digital Banking and/or Electronic Channels.

Technical Skills: Possess deep and comprehensive knowledge of Mobile Banking, Internet Banking, Internet Business Banking (IBB), and ATM channel products and services.

Communication & Collaboration: Excellent ability to work and communicate effectively, both individually and within a team.

Soft Skills: Strong interpersonal and stress management skills, with proven experience in coaching and counseling large-scale teams.

Additional Information

Direct Report: Reports directly to the Consumer Director.

Subordinates: Manages 3 departments (Digital Banking & E-Channel Development, Availability Management, and Digital Sales & Enablement).