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PT Inovasi Informatika Indonesia is seeking a DevOps Engineer to manage and optimize Kubernetes clusters, monitor with Grafana and Prometheus, and ensure high availability. You will collaborate with technical and non-technical stakeholders and contribute to incident response and reporting.
The role offers 24/7 operational support on a three-shift schedule, with onsite or remote work as required, and requires clear communication and strong teamwork.
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Requirements
Minimum education of Senior High School (SMA/SMK) or equivalent, with relevant work experience.
Strong knowledge and hands‑on experience with Kubernetes.
Experience using monitoring tools, particularly Grafana and Prometheus.
Clear and effective communication skills when interacting with both technical and non-technical stakeholders.
Ability to work collaboratively in a team and promote shared responsibility.
Responsibilities
Manage, monitor, and troubleshoot Kubernetes Cluster operations and services.
Perform Kubernetes Cluster monitoring and optimization to ensure service availability and performance.
Provide 24/7 operational support through a three-shift schedule, working onsite or remotely as required.
Respond to incoming incidents or requests with an initial response time of approximately 15 minutes via WhatsApp, email, or phone.
Prepare and submit monthly operational reports.
Identify and escalation issues related to third-party tools to the client or relevant parties.
Your application will include the following questions: