Kubernetes & DevOps Support Engineer
PT IT Group Indonesia
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Job summary
PT IT Group Indonesia is seeking a Customer Support Engineer to maintain Kubernetes environments and DevOps platforms, ensuring high reliability and performance. You will provide technical support, assist with CI/CD pipelines, and help optimize infrastructure while solving issues promptly.
Ideal candidates have a Bachelor's degree in a related field and up to 2 years of experience in system administration or IT support, with strong scripting and problem-solving skills and good communication
Qualifications
- Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related discipline.
- Maximum 2 years of experience in system administration, IT technical support, or DevOps platform environments.
- Foundational knowledge and experience with Linux OS, Containerization, and Kubernetes.
- Basic understanding or hands-on exposure to DevOps platforms, CI/CD tools, and automation.
- Solid scripting skills (e.g., Bash/Shell, Python, or similar) is a strong advantage.
- Strong analytical, troubleshooting, and problem-solving abilities in deadline-driven environments.
- Good communication, teamwork, and customer service skills with a commitment to continuous learning.
Responsibilities
- Provide high-quality technical support and services to customers to ensure continuous system availability.
- Support the implementation, troubleshooting, and updates of Kubernetes environments and containerized applications.
- Assist in the implementation, maintenance, and regular updates of DevOps platforms and CI/CD pipelines.
- Monitor, maintain, and optimize system infrastructure for optimal performance and operational efficiency.
- Troubleshoot, analyze, and resolve technical issues related to systems, servers, and platforms promptly.
Skills
Education
Tools
Job description
PT IT Group Indonesia is seeking a Customer Support Engineer to maintain Kubernetes environments and DevOps platforms, ensuring high reliability and performance. You will provide technical support, assist with CI/CD pipelines, and help optimize infrastructure while solving issues promptly.
Ideal candidates have a Bachelor's degree in a related field and up to 2 years of experience in system administration or IT support, with strong scripting and problem-solving skills and good communication
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
