Device Operations Intern

Flip; Jakarta Selatan; On-site; IDR 11,160,000 - 22,320,000; Part time

Job summary

Flip seeks a Device Operations Intern in Jakarta to support tracking, deployment, and lifecycle management of soundbox and payment devices. You will work with operations, warehouse, and sales to ensure devices are prepared, tracked, and deployed efficiently.

You will verify IMEI/serial/ICCID, maintain accurate inventory, reconcile stock, and document workflows while gaining hands-on fintech logistics experience for three to six months.

Qualifications

• Recent graduate (D3/S1) in relevant fields.
• Interest in operations, logistics, or IoT / payment device management.
• Comfortable with Excel or Sheets; basic formulas a plus.
• Strong attention to detail and data management.
• Analytical mindset and problem-solving.
• Good communication and cross-functional collaboration.
• Willing to onsite when required.

Responsibilities

• Assist in managing the lifecycle of soundbox devices, including inbound, storage, deployment, and returns.
• Support device tracking activities such as verifying IMEI numbers, serial numbers, and SIM card ICCID.
• Help maintain accurate device inventory records and assist in stock reconciliation and stock opname.
• Prepare devices for deployment to field teams or merchants.
• Coordinate with internal teams including Operations, Warehouse, and Sales regarding device status.
• Assist in monitoring deployment progress and device utilization.
• Maintain and update operational data using tools such as Microsoft Excel or Google Sheets.
• Help document operational workflows and contribute ideas for process improvement.

Skills

MS Excel

Data management

Analytical mindset

Team collaboration

Education

D3/S1 in Industrial Engineering or related fields

Job description

We are looking for a highly motivated Device Operations Intern to support the daily operations of our soundbox and payment devices ecosystem. In this role, you will work closely with the operations, warehouse, and field teams to ensure devices are tracked, deployed, and managed efficiently. This internship is a great opportunity to gain hands‑on experience in device lifecycle management, logistics operations, and fintech infrastructure.

What You Will Do

• Assist in managing the lifecycle of soundbox devices, including inbound, storage, deployment, and returns.
• Support device tracking activities such as verifying IMEI numbers, serial numbers, and SIM card ICCID.
• Help maintain accurate device inventory records and assist in stock reconciliation and stock opname.
• Prepare devices for deployment to field teams or merchants.
• Coordinate with internal teams including Operations, Warehouse, and Sales regarding device status.
• Assist in monitoring deployment progress and device utilization.
• Maintain and update operational data using tools such as Microsoft Excel or Google Sheets.
• Help document operational workflows and contribute ideas for process improvement.

Who We Are Looking For

• Recent graduate (D3/S1) in Industrial Engineering, Information Systems, Operations Management, Supply Chain, Logistics, or related fields.
• Strong interest in operations, logistics, or IoT / payment device management.
• Comfortable working with Microsoft Excel or Google Sheets (basic formulas, data organization, pivot tables are a plus).
• Strong attention to detail and good data management skills.
• Analytical mindset with problem-solving abilities.
• Good communication skills and ability to collaborate with cross-functional teams.
• Willing to work onsite when required (warehouse or operations office).
• Available for a 3–6 months internship period.

What You Will Gain

• Hands‑on experience in device operations and fintech infrastructure.
• Exposure to real-world logistics and device lifecycle management.
• Opportunity to collaborate with cross-functional teams in a fast‑paced startup environment.
• Practical experience working with operational data and reporting.