Demand Planning Manager

PT Bolttech Device Protection Indonesia” (“bolttech”); Jakarta Utara; On-site; IDR 279,000,000 - 468,720,000; Full time

Job summary

bolttech is seeking a Demand Planning Manager in Jakarta to lead operational forecasts across multiple levels, review trends, and drive inventory and lifecycle planning. You will collaborate with Sales, Operations, Finance and Customer Experience to ensure accurate, data-driven forecasts and optimal asset utilization.

The role requires strong analytical skills, English fluency, and a proactive, detail-oriented mindset to support changing business needs and new product introductions in a dynamic

Qualifications

• Experience in Operations or Supply Chain within the Telecommunication or FMCG industry.
• Strong analytical skills and logical decision-making experience.
• Good financial acumen and understanding of P&L management.
• Excellent written and verbal communication skills (fluent in English).
• Ability to work methodically with attention to detail.
• “Can-do” proactive attitude with the determination to see through change.

Responsibilities

• Developing demand forecasts (operational forecasts) at multiple levels of aggregation.
• Reviewing historical sales trends, researching demand drivers, preparing forecast data, developing statistical forecast models, and evaluating forecast results
• Coordinating cross-functional research activities to reconcile significant variances and refine the forecast model
• Collaborating with Sales, Operations, Finance and Customer Experience teams to ensure current and accurate information is used for demand forecasts
• Managing and maintaining the demand planning process including updating relevant spreadsheets and databases
• Providing input to Global Supply Chain on inventory strategies for existing assets, new products, and phase-outs
• Master data creation, mapping and management
• Developing and maintaining relationships with internal and external suppliers and Customers
• Compile and issue weekly and monthly KPI reports
• Recommend purchase order placements in coordination with Asset Management
• Assist and support in developing new ways of working as the business expands

Skills

Demand planning

Forecasting

Inventory management

Data analysis

Cross-functional collaboration

English proficiency

Job description

bolttech is an international insurtech with a mission to build the world’s leading, technology-enabled ecosystem for protection and insurance. With a full suite of digital and data-driven capabilities, bolttech powers connections between insurers, distributors, and customers to make it easier and more efficient to buy and sell insurance and protection products.

A part of Pacific Century Group, bolttech serves customers in multiple markets across North America, Asia and Europe.

In this position you will…

Produce demand planning scenarios for specific key Customers, ensure timely research of forecasts and actuals to allow real time purchase or disposal of assets in an efficient and cost-effective manner. Management of demand planning duties including forecasting future product demand, analysing lifecycle asset flow, liaising with key Customers to manage New Product introduction, SKU management and End of Life Planning.

You will be responsible for…

• Developing demand forecasts (operational forecasts) at multiple levels of aggregation.
• Reviewing historical sales trends, researching demand drivers, preparing forecast data, developing statistical forecast models, and evaluating forecast results
• Coordinating cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions
• Utilising a collaborative and consensus approach by working with Sales, Operations, Finance and Customer Experience teams to obtain and ensure that current and accurate information is used for demand forecasts
• Managing and maintaining the demand planning process including updating relevant spreadsheets and databases
• Providing input to the Global Supply Chain team in developing inventory strategies on existing assets, new products, and product phase-outs.
• Master data creation, mapping and management
• Developing and maintaining working relationships with internal and external suppliers and Customers.
• Compile and issue weekly and monthly KPI reports
• Recommend purchase order placement and work in conjunction with Asset Management team
• Assist and support in developing new ways of working as the business expands

For you to be successful…

…we expect you to be able to demonstrate the following key competencies:

Impactful

Has a clear understanding of team’s objectives and aligns efforts to these.

Maintains commitment to achieving goals in the face of obstacles.

Customer Focus

Demonstrates a customer centric mindset by prioritizing customer needs and addressing concerns with a sense of urgency.

Aware of the benefits of offering different service solutions to a diversity of customers and helps support adoption.

Curious

Engages in learning activities and is interested in understanding different ways of doing things including the key activities performed by others in team.

Understands the value of knowledge sharing and seeks learning in areas beyond own area of focus.

Offers support and contributes to the delivery of shared goals. Displays loyalty and trust to team.

Offers support and contributes to the delivery of shared goals. Displays loyalty and trust to team.

Co-operates with team members to resolve problems and achieve goals.

Communication

Communicates clearly and actively listens to others.

Keeps relevant people accurately informed and up to date of both positive and potentially negative information.

Appreciates feedback and provides timely specific feedback in return.

You will require the following qualifications and skills

Experience of working in Operations or Supply Chain within the Telecommunication or FMCG industry

Strong analytical skills and logical decision-making experience

Good financial acumen and understanding of P&L management

Excellent written and verbal communication skills (fluent in English)

Ability to work methodically with attention to detailed

“Can-do” proactive attitude with the determination to see through change

Ability to work effectively across a complex matrix organisation and establish strong working relationships with internal and external stakeholders.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Indonesia?
• How many years' experience do you have as a Demand Planning Manager?
• How would you rate your English language skills?
• Do you have experience with inventory management?
• Do you have Demand Forecasting experience?
• How many years of experience do you have in the FMCG Industry?

AmTrust Mobile Solutions is now bolttech, following the Pacific Century Group’s acquisition in 2019

Launched in 2020, bolttech is Pacific Century Group's international digital protection and insurance business with a mission to build the world's leading technology-enabled ecosystem for protection and insurance. With capability in Device protection, we serve 7,7 Million customers, across 3 continents, with a present in 11 markets, and we are growing.

bolttech delivers a one-stop solution that provides after-sales solutions to help customers stay connected to their devices with peace of mind. From device protection and repair work to trade-in services, delivery services, and technical support. We provide a range of services under a single roof. We partner with telcos, retailer, device manufacturers, digital platforms and financing company to protect the tech at the center of customer’s life, from the phone in their pockets to the smart devices in their homes

AmTrust Mobile Solutions is now bolttech, following the Pacific Century Group’s acquisition in 2019

Launched in 2020, bolttech is Pacific Century Group's international digital protection and insurance business with a mission to build the world's leading technology-enabled ecosystem for protection and insurance. With capability in Device protection, we serve 7,7 Million customers, across 3 continents, with a present in 11 markets, and we are growing.

bolttech delivers a one-stop solution that provides after-sales solutions to help customers stay connected to their devices with peace of mind. From device protection and repair work to trade-in services, delivery services, and technical support. We provide a range of services under a single roof. We partner with telcos, retailer, device manufacturers, digital platforms and financing company to protect the tech at the center of customer’s life, from the phone in their pockets to the smart devices in their homes