Demand Planning Manager

EdirectInsure Group; Indonesia; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

EdirectInsure Group in Indonesia is seeking an experienced Demand Planning professional to develop operational forecasts and coordinate cross-functional research for supply chain decisions. You will work with Sales, Operations, Finance and Customer Experience teams to ensure accurate, timely demand inputs and KPI reporting.

The role focuses on forecasting, inventory strategies, master data, and collaborating across functions to enable cost-efficient asset management and lifecycle planning.

Qualifications

• Experience of working in Operations or Supply Chain within the Telecommunication or FMCG industry.
• Excellent written and verbal communication skills (fluent in English).
• Strong analytical skills with logical decision-making ability.
• Good financial acumen and understanding of P&L management.

Responsibilities

• Developing demand forecasts at multiple levels of aggregation.
• Reviewing historical sales trends and forecast data; create statistical forecast models.
• Coordinate cross-functional research to reconcile variances and refine forecast models.
• Collaborate with Sales, Operations, Finance and Customer Experience to ensure accurate forecast inputs.
• Manage the demand planning process and maintain relevant spreadsheets/databases.
• Provide input to inventory strategies with Global Supply Chain on assets and product life cycles.
• Master data creation, mapping and management.
• Maintain relationships with internal and external suppliers and customers.
• Produce weekly and monthly KPI reports.

Skills

Operations/Supply Chain experience

English fluency

Analytical skills

Financial acumen / P&L understanding

Cross-functional collaboration

Detail-oriented

Job description

Produce demand planning scenarios for specific key Customers, ensure timely research of forecasts and actuals to allow real time purchase or disposal of assets in an efficient and cost-effective manner. Management of demand planning duties including forecasting future product demand, analysing lifecycle asset flow, liaising with key Customers to manage New Product introduction, SKU management and End of Life Planning.

You will be responsible for…

• Developing demand forecasts (operational forecasts) at multiple levels of aggregation.
• Reviewing historical sales trends, researching demand drivers, preparing forecast data, developing statistical forecast models, and evaluating forecast results
• Coordinating cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions
• Utilising a collaborative and consensus approach by working with Sales, Operations, Finance and Customer Experience teams to obtain and ensure that current and accurate information is used for demand forecasts
• Managing and maintaining the demand planning process including updating relevant spreadsheets and databases
• Providing input to the Global Supply Chain team in developing inventory strategies on existing assets, new products, and product phase-outs.
• Master data creation, mapping and management
• Developing and maintaining working relationships with internal and external suppliers and Customers.
• Compile and issue weekly and monthly KPI reports
• Recommend purchase order placement and work in conjunction with Asset Management team
• Assist and support in developing new ways of working as the business expands

For you to be successful…

We expect you to be able to demonstrate the following key competencies

Impactful

• Has a clear understanding of team’s objectives and aligns efforts to these.
• Maintains commitment to achieving goals in the face of obstacles.

Customer Focus

• Demonstrates a customer centric mindset by prioritizing customer needs and addressing concerns with a sense of urgency.
• Aware of the benefits of offering different service solutions to a diversity of customers and helps support adoption.

Curious

• Engages in learning activities and is interested in understanding different ways of doing things including the key activities performed by others in team.
• Understands the value of knowledge sharing and seeks learning in areas beyond own area of focus.
• Offers support and contributes to the delivery of shared goals. Displays loyalty and trust to team.
• Offers support and contributes to the delivery of shared goals. Displays loyalty and trust to team.
• Co-operates with team members to resolve problems and achieve goals.

Communication

• Communicates clearly and actively listens to others.
• Keeps relevant people accurately informed and up to date of both positive and potentially negative information.
• Appreciates feedback and provides timely specific feedback in return.

You will require the following qualifications and skills

• Experience of working in Operations or Supply Chain within the Telecommunication or FMCG industry
• Strong analytical skills and logical decision-making experience
• Good financial acumen and understanding of P&L management
• Excellent written and verbal communication skills (fluent in English)
• Ability to work methodically with attention to detailed
• “Can-do” proactive attitude with the determination to see through change
• Ability to work effectively across a complex matrix organisation and establish strong working relationships with internal and external stakeholders