Debt Collection Sales Manager

Coface; Jakarta Pusat; Hybrid; IDR 1,270,187,000 - 1,996,008,000; Full time

Benefits offered by this job

Hybrid working model after first month

Office central location

Budget for training and development

Job summary

Coface is seeking a hands-on, territorial Debt Collection specialist to establish and grow our Indonesia business. You will hunt new clients, develop a country go-to-market plan, and manage the full sales cycle from prospecting to onboarding.

Join Coface to build a scalable local pipeline, collaborate with regional teams, and advance cross-selling across Credit Insurance and Business Information solutions while navigating local laws and market dynamics.

Qualifications

• Minimum 3–5 years of relevant B2B sales or business development experience.
• Experience in Debt Collection, credit management, Trade Credit Insurance or related B2B solutions is preferred.
• Entrepreneurial mindset with ability to start a new business activity.

Responsibilities

• Develop and execute the country go-to-market plan for Debt Collection in Indonesia.
• Act as a hunter: proactively identify, approach and convert new clients.
• Build a qualified pipeline through direct prospecting, referrals, networking and partnerships.
• Manage the full sales cycle from lead generation to onboarding.
• Identify and convert cross-selling opportunities within Coface's existing client base.
• Translate client needs into debt collection solutions with internal teams.

Skills

B2B sales

Prospecting

Closing deals

Negotiation

Stakeholder management

Consultative selling

Independent worker

English proficiency

Bahasa Indonesia proficiency

Education

Bachelor's degree in Business, Finance, Law

Tools

CRM

Job description

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

Job Description

MISSION :

Responsible for building and growing Coface's Debt Collection business in Indonesia. The role is a hands-on individual-contributor hunter position focused on developing the market from the ground up, originating and closing new mandates, and creating cross-selling opportunities with Credit Insurance, Business Information and other Coface solutions. The role combines local entrepreneurial ownership with the capabilities, brand and international network of a leading global Trade Credit Insurance organisation.

MAIN RESPONSIBILITIES:

• Develop and execute the country go-to-market plan for Debt Collection in Indonesia, including priority segments, target accounts, channels and commercial actions.
• Act as a hunter: proactively identify, approach and convert new clients rather than relying primarily on an inherited portfolio or inbound opportunities.
• Build a qualified pipeline through direct prospecting, referrals, networking, events and partnerships with brokers, banks, financial institutions, law firms, trade associations and other relevant intermediaries.
• Manage the full sales cycle from lead generation and needs analysis through proposal, negotiation, contracting and handover for onboarding.
• Work closely with Credit Insurance, Business Information and other commercial teams to identify and convert cross-selling opportunities within Coface's existing client base.
• Translate client needs into commercially sound Debt Collection solutions in cooperation with local, regional and international operations, legal, compliance and finance stakeholders.
• Build trusted relationships with CFOs, Finance Directors, Credit Managers, business owners and other senior decision-makers.
• Maintain accurate pipeline, activity and forecast information in the relevant CRM and provide regular reporting on market development and results.
• Represent Coface as the local Debt Collection commercial ambassador and contribute market intelligence, competitor insights and client feedback.
• Ensure that all commercial activities comply with applicable laws, regulations, internal policies and Coface standards.
• Prioritise domestic and international businesses, banks, leasing and finance companies, exporters and relevant industry groups.
• Develop referral partnerships with brokers, legal firms, trade associations and chambers of commerce.
• Build awareness of Coface's domestic and international recovery capabilities and create a sustainable local pipeline.

Qualifications

• Minimum 3 - 5 years of relevant B2B sales or business development experience
• Proven track record of prospecting, originating and closing new B2B business.
• Experience in Debt Collection, credit management, Trade Credit Insurance, banking, financial services, legal services or another relevant B2B solution environment is preferred.
• Entrepreneurial mindset and willingness to establish a new business activity with limited initial structure.
• Self-starter who is resilient, pragmatic and comfortable working independently while actively leveraging regional and global support.
• Strong consultative selling, negotiation, presentation and stakeholder-management skills.
• Commercial judgement and ability to balance growth, client value, operational feasibility, compliance and profitability.
• Professional working proficiency in English and Bahasa Indonesia language, with the ability to communicate effectively with local market stakeholders and international teams
• Bachelor's degree in Business, Finance, Law or a related discipline, or equivalent relevant professional experience.

Additional Information

• Hybrid working model after the first month
• Great place to work:central and modern office
• Opportunities to learn:budget every year for training, languages platform, e-learning platform, dedicated development program…
• Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field