Data Center Technician

Astreya Consultancy India; Jakarta Pusat; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Astreya Consultancy India is seeking a Data Center Technician I to assist with hardware installation, cabling, and rack management in our data center environment. You will document processes, confirm device labeling, and work under standard procedures to ensure accurate and timely service delivery.

The role requires strong English communication, the ability to respond to on-call requests within one hour, and a solid understanding of data center infrastructure and cable management.

Qualifications

• High school diploma or GED with 0–2 years' related experience or training
• Excellent verbal and written communication in English
• On-call responsiveness within 1 hour
• Understanding of cabling (power/copper/fiber) per SOPs
• Familiarity with CAT5e/CAT6 copper cabling and fiber types
• Strong organization and ability to handle multiple priorities
• Working knowledge of computer hardware and data center components
• Knowledge of networking components and basic fault-tolerance concepts

Responsibilities

• Assist with installing, moving, and decommissioning hardware in the data center
• Label devices, racks, and cables clearly
• Use ticketing systems to communicate with customers and track work
• Follow SOPs, policies, safety, and security guidelines while delivering quality work
• Support other duties as required

Skills

Verbal and written English

On-call readiness

Organizational skills

Troubleshooting

Proficiency with PC tools

Education

High school diploma or GED

Tools

Cable testers

Fiber testers

Job description

What this Job Entails:

The Data Center Technician I will assist with installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations.

Scope:

Follows established procedures on routine work

Requires detailed instructions

Your Roles and Responsibilities:

• Assist with installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center.
• Confirm and label devices, rack and cables.
• Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.
• Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position,

Required Qualifications/Skills:

• High school diploma or general education degree (GED) and 0 to 2 years' related experience and/or training; or equivalent combination of education and experience
• Excellent verbal and written communication skills in English
• Ability to respond to any On-Call request within 1 hour, while on-call
• Understanding of how to cable systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards
• Familiarity with working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber
• Ability to adapt to changing priorities, conditions, and circumstances
• Strong organization skills
• Working knowledge of computer hardware
• Understanding of networking components and infrastructures
• Knowledge of copper and fiber testers
• Excellent troubleshooting skills
• Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)
• Familiarity with cable management and knowledge of how to run fiber and copper in a data center
• Some knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies
• Able to operate material handling equipment - server lifts, pallet jacks, and forklifts (if certified)
• Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.
• Ability to learn new software

Preferred Qualifications:

• Certifications in Data Center technologies are desired
• Hands on experience in electrical, HVAC, and data center infrastructures
• Familiarity with ticketing systems
• Working knowledge of networking components and infrastructures, including Wi-Fi

Physical Demand & Work Environment:

• Physically assist in moving and racking equipment.
• Able to safely lift and move a minimum of fifty (50) pounds
• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers