Data Center Technician

Astreya Indonesia; Jakarta Pusat; Sur place; IDR 60 000 000 - 120 000 000; Plein temps

Résumé du poste

Astreya Indonesia is seeking a Data Center Technician I to assist with hardware installation, cabling, asset tagging, and documenting processes within our data center. You will work under supervision to move, rack, and maintain equipment, following SOPs and safety policies.

Responsibilities include device labeling, working in a ticketing system, and collaborating with Site Operations to ensure quality service.

Qualifications

• HS diploma or GED with 0–2 years related experience or equivalent
• Excellent verbal and written communication in English
• Ability to respond to On-Call within 1 hour
• Understanding of how to cable systems (power, copper, fiber) per SOP standards
• Familiarity with CAT5e/CAT6 copper and multimode/single-mode fiber

Responsabilités

• Assist with installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, cables, servers, storage, and devices in the Data Center.
• Confirm and label devices, racks, and cables.
• Work in a ticketing system with clear, timely customer communications.
• Follow SOPs, Program Policies, Safety Policies, and Security Policies while meeting quality/quantity requirements.
• Other duties as required.

Connaissances

English proficiency

Hardware knowledge

Networking basics

On-call ability

Cable management

Formation

High school diploma or GED

Outils

Cable testers

MS Office

Description du poste

What this Job Entails

The Data Center Technician I will assist with installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations. Scope: Follows established procedures on routine work Requires detailed instructions

Your Roles and Responsibilities

• Assist with installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center.
• Confirm and label devices, rack and cables.
• Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.
• Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.
• Other duties as required.

Required Qualifications/Skills

• High school diploma or general education degree (GED) and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience
• Excellent verbal and written communication skills in English
• Ability to respond to any On-Call request within 1 hour, while on-call
• Understanding of how to cable systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards
• Familiarity with working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber
• Ability to adapt to changing priorities, conditions, and circumstances
• Strong organization skills
• Working knowledge of computer hardware
• Understanding of networking components and infrastructures
• Knowledge of copper and fiber testers
• Excellent troubleshooting skills
• Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)
• Familiarity with cable management and knowledge of how to run fiber and copper in a data center
• Some knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies
• Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)
• Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.
• Ability to learn new software

Preferred Qualifications

• Certifications in Data Center technologies are desired
• Hands on experience in electrical, HVAC, and data center infrastructures
• Familiarity with ticketing systems
• Working knowledge of networking components and infrastructures, including Wi-Fi

Physical Demand & Work Environment

• Physically assist in moving and racking equipment.
• Able to safely lift and move a minimum of fifty (50) pounds
• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

We’re so glad you’re here.

Astreyans bring deep expertise, curiosity, and a commitment to excellence. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence.

We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together. Onwards and upwards!