Data Center Network Operations Specialist

CBRE Group, Inc.; Jakarta Pusat; On-site; IDR 35,000,000 - 55,000,000; Full time

Job summary

CBRE Group, Inc. seeks a Network Operations Technician to support critical network infrastructure across multiple Data Center sites in Jakarta. You will monitor, troubleshoot, and coordinate vendor activities to ensure high availability and compliance in mission‑critical environments.

This role requires hands‑on experience with enterprise networks, fiber optics, and data center operations, plus travel between sites and occasional after‑hours work to maintain service continuity.

Qualifications

• Diploma or Bachelor's degree in IT, telecommunications, or related field.
• 4–7 years of experience in network operations, data center, or critical infra environments.
• Hands-on experience with enterprise networks, fiber optics, and hardware.
• Experience troubleshooting connectivity, switching, routing, and physical layer issues.
• Experience overseeing vendors, contractors, and telecom projects.
• Familiarity with incident, change, and maintenance management processes.
• Understanding of data center operations and critical environments.
• Ability to manage multiple priorities across sites and travel when required.

Responsibilities

• Support day-to-day network operations across Data Center sites.
• Provide onsite support for network incidents, maintenance, and emergencies.
• Travel between Data Centers to oversee activities, projects, and vendor works.
• Troubleshoot network, connectivity, hardware, and fiber issues to minimize disruptions.
• Support change management activities, including switch upgrades and testing.
• Coordinate with network engineers to diagnose faults and recover services.
• Supervise vendors during deployments and fiber installations.
• Monitor project schedules, risks, milestones, and vendor performance.
• Conduct inspections and ensure compliance with SOPs, safety standards, and client procedures.
• Support site surveys, planning, documentation, and reporting requirements.
• Collaborate with clients, stakeholders, vendors, and cross-functional teams.
• Prepare and maintain incident, maintenance, and project status reports.

Skills

Network operations

Vendor management

Troubleshooting

Documentation & reporting

Education

Diploma or Bachelor's degree in IT/ Telecommunications/ related field

Tools

Microsoft Office

Fiber optics

Networking hardware

Job description

CBRE Group, Inc. seeks a Network Operations Technician to support critical network infrastructure across multiple Data Center sites in Jakarta. You will monitor, troubleshoot, and coordinate vendor activities to ensure high availability and compliance in mission‑critical environments.

This role requires hands‑on experience with enterprise networks, fiber optics, and data center operations, plus travel between sites and occasional after‑hours work to maintain service continuity.