Data Center IT Ops Engineer (Mandarin Speaking)

PT GST; Batam; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT GST is seeking an IT Engineer to support IDC Data Center operations in Batam. You will install, configure, and maintain physical servers, racks, and networking hardware while managing cabling, rack organization, and asset labeling.

You will monitor connectivity across switches, routers, and firewalls and respond to alerts and outages. The role requires basic knowledge of IDC Data Center concepts, familiarity with VLANs, IP addressing, basic routing, and strong documentation skills.

Qualifications

• Diploma or higher; IT major preferred.
• Must communicate in English and Mandarin Chinese.
• Good documentation and detail orientation.
• Willingness to work overtime if required.

Responsibilities

• Understand IDC Data Center basics and maintain hardware.
• Install, configure, and maintain physical servers and racks.
• Manage cabling (fiber & copper) and rack labeling.
• Monitor switches, routers, and firewalls; troubleshoot issues.
• Respond to alerts and outages; provide incident reporting.
• Prepare daily data statistics reports as required.
• Support VLANs, IP addressing, and basic routing.

Skills

IDC Data Center basics

Network equipment knowledge

Server hardware setup

Education

Diploma or higher

Tools

Network cabling tools

Job description

- Understand the basic knowledge of IDC Data Center

- Understand the functions and characteristics of mainstream network equipment (switches, routers, firewalls, etc.)

- Install, configure, and maintain physical servers, racks, and hardware

- Perform hardware upgrades, replacements, and troubleshooting

- Manage cabling (fiber & copper), labeling, and rack organization

- Monitor network connectivity, switches, routers, and firewalls

- Troubleshoot network latency, outages, and packet loss issues

- Support VLANs, IP addressing, and basic routing

- Respond to alerts, outages, and performance issues

- Perform root cause analysis and incident reporting

- Prepare daily data statistical reports according to Customer's needs

- MUST have the ability to communicate and write proficiently in Mandarin Chinese

General requirements :

- Diploma degree or above (welcome new graduates) , IT related major is preferred

- Proactive, good coordination skills, strong sense of responsibility

- Mature, attention to details, good documentation skills

- Must be able to speak , read & write fluent English & Mandarin Chinese

- Quick learning ability, adapt quickly to changes

- Able to work Over-time if required

- Salary range above is for reference only, final amount will be based on actual background and previous work experiences

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Your application will include the following questions:

• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Information Technology Engineer?
• Which of the following languages are you fluent in?
• Are you available for shift work?
• Berapa lama waktu yang kamu butuhkan untuk memberi tahu perusahaanmu saat ini?

Information Technology Services 11-50 employees

Our company is an IT solutions and services provider specializing in IT hardware, networking, and Data Center solutions, with its headquarters in Jakarta, Indonesia, and projects in Malaysia (Techwise Digital Sdn. Bhd.) and Thailand (GST Innovations Co., Ltd.).

We are committed to delivering high-quality solutions and services, with customer satisfaction as our top priority, while striving to become a trusted pioneer in the industry.

In partnership with Asiacom (asiacom.net.cn), we provide comprehensive Data Center maintenance and operational services, including Network Management, IT Operations, Asset Management, Facility & Infrastructure Management, and other related services.

Our company is an IT solutions and services provider specializing in IT hardware, networking, and Data Center solutions, with its headquarters in Jakarta, Indonesia, and projects in Malaysia (Techwise Digital Sdn. Bhd.) and Thailand (GST Innovations Co., Ltd.).

We are committed to delivering high-quality solutions and services, with customer satisfaction as our top priority, while striving to become a trusted pioneer in the industry.

In partnership with Asiacom (asiacom.net.cn), we provide comprehensive Data Center maintenance and operational services, including Network Management, IT Operations, Asset Management, Facility & Infrastructure Management, and other related services.