Data Center Campus Operations Manager (On-site, Cikarang)

Digital Edge DC; Desa Ciranjeng; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

Digital Edge DC is seeking an experienced Office Manager to oversee the CGK Campus administrative functions in Cikarang. You will manage visits, facilities, cafeteria, gym, warehouse, and vendor relations to keep the campus safe, functional, and well-organized for data center operations.

You will work closely with Data Center Operations, Security, Facilities, Finance, HR, Procurement, and external partners, ensuring service standards and efficient operations across a large campus.

Qualifications

• Bachelor’s Degree in Business Administration, Management, Hospitality, or a related discipline.
• Minimum 10 years of experience in office management, facilities, campus or building administration, or workplace services, including experience leading teams.
• Hands-on experience managing shared campus amenities such as a cafeteria, gym, and warehouse.
• Experience managing visitor programs and access procedures in a secure or regulated environment (data center, industrial, or corporate campus).
• Strong vendor, contractor, and budget management skills, with experience in service level monitoring.
• Strong organizational, administrative, communication, leadership, and problem-solving skills.
• Proficiency in Microsoft Office and other relevant workplace or administrative systems.
• Service-oriented, detail-oriented, proactive, and able to manage multiple priorities.
• Willing and able to be based full-time in Cikarang.
• Fluent in English and proficiency in Bahasa Indonesia is preferred.

Responsibilities

• Manage visits to the CGK Campus, including customers, partners, auditors, contractors, and VIP guests: scheduling, approvals, access, safety and security briefings, escorts, and hospitality.
• Serve as the centralized office for campus operations, administering the campus buildings and coordinating administrative support for operations teams.
• Oversee the campus cafeteria, including catering vendor management, menu and service quality, hygiene and food safety, cost control, and employee feedback.
• Oversee the campus gym, including equipment maintenance, cleanliness, operating hours, usage and safety rules, and vendor or instructor arrangements where applicable.
• Oversee warehouse administration, including receiving, storage, inventory control, stock records, issuing of materials and spare parts, and coordination with Procurement and Operations.
• Coordinate campus facilities and workplace services, including maintenance, cleaning, landscaping, waste management, pest control, utilities, parking, and transportation or shuttle arrangements.
• Coordinate with Security and Operations on access control, visitor and contractor badge management, and compliance with site security and data center entry procedures.
• Manage vendors, contractors, and service providers, including tendering support, service agreements, performance monitoring, and SLA compliance.
• Prepare and manage the campus administration budget, and monitor expenses, invoices, and purchase requests in coordination with Finance and Procurement.
• Maintain records for campus assets, service agreements, maintenance schedules, licenses, permits, and other relevant administrative documents.
• Lead and develop the office, facilities, and support staff, including outsourced and vendor teams, setting clear expectations and service standards.
• Support employee needs on campus, including onboarding arrangements, access, workstations, and general administrative requests.
• Support emergency preparedness, business continuity, and health and safety requirements across the campus, including drills and incident follow-up.
• Identify opportunities to improve campus processes, service quality, cost efficiency, and employee and visitor experience.
• Actively champion and implement the organization’s policies on health & safety, environment, energy, quality, information security, and business continuity.
• Perform other campus administration and workplace-related duties as assigned.

Skills

Office management

Leadership

Problem solving

Communication

MS Office

Education

Bachelors degree

Tools

Microsoft Office

Job description

Digital Edge DC is seeking an experienced Office Manager to oversee the CGK Campus administrative functions in Cikarang. You will manage visits, facilities, cafeteria, gym, warehouse, and vendor relations to keep the campus safe, functional, and well-organized for data center operations.

You will work closely with Data Center Operations, Security, Facilities, Finance, HR, Procurement, and external partners, ensuring service standards and efficient operations across a large campus.