Customer Story Writer Freelancer

PT. CYBERTREND INTRABUANA; Jakarta Pusat; On-site; IDR 82,656,000 - 165,312,000; Part time

Job summary

A leading tech company in Jakarta is seeking a Customer Story Writer Freelancer to create engaging content that enhances brand awareness and reputation. The candidate will translate customer satisfaction into compelling stories and produce high-quality, well-researched articles for online and print. Ideal candidates should have experience in the IT or Data/AI sector, a basic understanding of SEO, and a strong command of Indonesian and English.

Qualifications

• Experience in writing content for IT or Data/AI is advantageous.
• Understanding of SEO principles is beneficial.
• Strong command of both Indonesian and English languages.
• Portfolio of published articles or writing portfolio: show seriousness in writing.

Responsibilities

• Translate customer satisfaction into compelling customer stories.
• Produce well-researched content for digital and print formats.
• Use industry best practices to create engaging content.

Skills

Content writing experience in IT Industry or Data/AI

Basic understanding of SEO-friendly content writing

Good command of Indonesian and English

Portfolio of published articles

Job description

About The Role

We’re looking for a Customer Story Writer Freelancer to produce high quality content, to drive brand awareness, build brand reputation through high-quality, unique blog content in different types and formats to attract young professional readership in the global market.

We Are Looking Someone With

• Have experience in writing content in IT Industry or Data / AI (is an advantage)
• Basic understanding of SEO-friendly content writing
• Good command of Indonesian and English communications
• Portfolio of published articles or writing portfolio: we need to see how serious you are in writing and telling stories

The Work You’ll Do

• Translate customer satisfaction into a customer story that attracts potential customer
• Produce well-researched content for online and print publication
• Take advantage of industry best practices and familiarity with the organization’s mission to inspire ideas and content