Customer Service Representative Internship

Indonesia Equipment Centre; Ranomeeto; On-site; IDR 22,320,000 - 44,640,000; Part time

Job summary

PT Indonesia Equipment Centre is offering a Customer Service Representative Internship to support the existing CS team with routine administrative tasks, order documentation, and data maintenance.

The role welcomes fresh graduates with a Diploma or Bachelor's degree in Administration or related fields, and requires good MS Office skills, particularly Excel and Word, along with solid data-entry and record-keeping abilities.

Qualifications

• Diploma or Bachelor's degree in administration, management, business or related fields.
• Fresh graduates are welcome to apply; experience in administration or customer service is an advantage.
• Proficient in MS Office, particularly Excel and Word.
• Good data entry and document management skills.
• Detail-oriented, well-organized and able to coordinate with internal teams.
• Able to work independently and as part of a team; meet deadlines.

Responsibilities

• Order Administration: routine data entry and updates under staff instructions.
• Data Maintenance: update order status and delivery information; maintain records.
• Operational Support: assist with follow-ups and document collection; report outstanding items.

Skills

MS Office

Data entry

Communication skills

Detail-oriented

Team coordination

Education

Diploma (D3) or Bachelor's Degree (S1) in Administration/Management/Business

Tools

Microsoft Excel

Microsoft Word

Job description

Customer Service Representative Internship

Purpose: To support the existing CS team with routine administrative tasks, order documentation, and data maintenance to improve work efficiency and maintain accurate records.

Qualifications

Minimum education: Diploma (D3) or Bachelor's Degree (S1) in Administration, Management, Business, or related fields.

Fresh graduates are welcome to apply; experience in administration, customer service, or data entry is an advantage.

Proficient in Microsoft Office, particularly Microsoft Excel and Word.

Good computer skills with the ability to perform accurate data entry and document management.

Detail-oriented, well-organized, and able to maintain accurate records.

Good communication skills and ability to coordinate effectively with internal teams.

Able to work independently and as part of a team, with a strong sense of responsibility.

Able to manage multiple administrative tasks and meet deadlines.

Willing to learn, adaptable, and able to work under instructions and supervision.

Job Descriptions :

1. Order Administration:

Assist with routine order data entry and updates under staff instructions.

Help organize and maintain Sales Order (SO), delivery, and other related documents.

Check document completeness and report missing information to the responsible staff.

2. Data Maintenance:

Update order status and delivery information based on confirmed information.

Maintain organized digital and physical records of customer orders and transactions.

Assist with data compilation and preparation of routine operational reports.

3. Operational Support:

Assist with routine administrative follow-ups and document collection.

Help organize pending administrative tasks and report outstanding items to the responsible staff.

Provide administrative support during periods of high workload as assigned.

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PT Indonesia Equipment Centre is an expanding company dealing in heavy equipment business which is known as an authorized distributor of any heavy equipment Products. We are inviting young Indonesian graduates & professionals to fill following Position:

PT Indonesia Equipment Centre is an expanding company dealing in heavy equipment business which is known as an authorized distributor of any heavy equipment Products. We are inviting young Indonesian graduates & professionals to fill following Position:

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What can I earn as a Customer Service Representative