Customer Service & Logistics Coordinator

Valeo; Indonesia; On-site; IDR 144,000,000 - 216,000,000; Full time

Job summary

Valeo in Batam, Indonesia is seeking a Customer Service Contact to manage customer demands and integrate them into the Master production schedule. You will coordinate with logistics, procurement, and production to ensure on-time deliveries and accurate documentation.

The role requires strong communication skills and the ability to resolve issues across the full supply chain, with a focus on service level performance and customer satisfaction.

Qualifications

• Experience in customer service coordination within a supply chain environment.
• Ability to communicate effectively with internal teams and customers.

Responsibilities

• Manage customer orders and demands, align with production schedules and procurement.
• Coordinate logistics and shipments, ensure accuracy of documentation and timely delivery.
• Monitor service levels with customers and escalate issues to resolve delays.

Job description

Valeo in Batam, Indonesia is seeking a Customer Service Contact to manage customer demands and integrate them into the Master production schedule. You will coordinate with logistics, procurement, and production to ensure on-time deliveries and accurate documentation.

The role requires strong communication skills and the ability to resolve issues across the full supply chain, with a focus on service level performance and customer satisfaction.