Crew Restoran Serba Guna – Pelayanan & Kasir

Gloria Ptc; Surabaya ꦱꦸꦫꦧꦪ; Remote; IDR 180,000,000 - 300,000,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Medical benefits

Paid time off

Professional growth

Job summary

Gloria Ptc is seeking a Remote Food Service Operations Specialist to analyze and optimize nationwide catering operations from a remote location. You will develop SOPs, support on-site teams, and identify cost-saving improvements while ensuring food safety and service quality.

The role emphasizes remote collaboration, process improvement, and adopting new technologies to enhance delivery and customer satisfaction across West Java and beyond.

Qualifications

• Minimum 3 years in food service management or operations.
• Ability to analyze data and implement remote improvements.
• Knowledge of HACCP and food safety regulations.
• Excellent written and verbal communication for remote work.

Responsibilities

• Analyze current operations to identify inefficiencies and cost savings.
• Develop and document SOPs for catering functions.
• Provide remote guidance to on-site teams on best practices.
• Research and recommend new technologies to improve service.
• Monitor food safety compliance and assist in training.
• Track expenses and assist budget management for catering.

Skills

Data analysis

Remote collaboration

Excel

SOP development

Tools

Catering software

Job description

Remote Food Service Operations Specialist

Our client is seeking a dedicated Remote Food Service Operations Specialist to enhance their catering operations nationwide. This position focuses on analyzing and optimizing food service processes, ensuring efficiency, quality, and cost‑effectiveness from a remote location. You will play a key role in supporting our operational teams, developing best practices, and implementing improvements that drive customer satisfaction and uphold the highest standards of food safety and service excellence. This role is ideal for an analytical professional who excels at remote collaboration and process improvement within the dynamic food service industry, particularly supporting diverse catering operations across West Java.

Key Responsibilities

• Analyze current food service operations to identify inefficiencies and areas for cost savings.
• Develop and document standard operating procedures (SOPs) for all catering functions.
• Provide remote support and guidance to on‑site catering teams on operational best practices.
• Research and recommend new technologies and techniques to improve service delivery and food quality.
• Monitor food safety compliance and assist in training initiatives to ensure adherence to regulations.
• Track operational expenses and contribute to budget management for the catering division.

Requirements

• Minimum of 3 years of experience in food service management or operations, preferably in a catering environment.
• Proven ability to analyze operational data and implement process improvements remotely.
• Strong understanding of food safety regulations (e.g., HACCP).
• Excellent written and verbal communication skills for effective remote collaboration.
• Proficiency in MS Office Suite, particularly Excel for data analysis.
• Experience with catering management software is a plus.

Benefits

• Competitive salary package and performance bonuses.
• Fully remote work arrangement with flexible scheduling.
• Comprehensive medical, dental, and vision benefits.
• Paid time off and holidays.
• Opportunities for professional growth and development in food service operations.