CORPORATE TRAINING EXECUTIVE

International Beauty Products Ltd.; Jakarta Pusat; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

International Beauty Products Ltd. is seeking an experienced Training Specialist to develop and deliver beauty advisor training across Indonesia.

You will design materials, conduct needs analyses with Sales, Marketing, and HR, and coach counters to raise BA productivity and brand execution. The role requires strong English, travel readiness, and a passion for skincare and makeup trends.

Qualifications

• Diploma or Bachelor’s degree in any discipline.
• 4–7 years of working experience as Trainer in beauty field/ cosmetic brands
• End-to-end training program design experience
• Experience handling Beauty Advisors across multiple stores or national coverage
• Fluent in English (spoken and written)

Responsibilities

• Develop annual & monthly learning priorities, conduct structured Training Needs Analysis, manage end-to-end training projects
• Design & deliver training material to beauty advisor according to brand activity calendar and guidelines
• Deliver sales and service capability programs covering customer journey, consultation techniques, product recommendation, cross-selling, upselling, objection handling, and building long-term customer relationships
• Perform training needs analysis regularly with Sales, Marketing, and HR to identify gaps in skills, knowledge, and behaviour
• Conduct regular counter visits and on-the-job coaching to observe BA performance, provide feedback
• Develop and update training tools & content (PowerPoint decks, playbooks, checklists, videos, quizzes, e-learning modules) and ensure alignment with brand guidelines
• Support recruitment & assessment BA, Makeup Expert, Promoter, and related field recruitment through competency-based interviews
• Work closely with Brand, Sales, and Marketing teams to support new product launches and in-store activation
• Evaluate learning effectiveness and recommend improvement actions
• Ensure all training and assessment activities are delivered professionally, timely, and cost-conscious

Skills

Facilitation

Presentation

Coaching

Stakeholder mgmt

English skills

Travel readiness

Makeup knowledge

Beauty training

Customer training

Education

Diploma or Bachelor's Degree

Cosmetology

Beauty Therapy

Psychology

Tools

PowerPoint

Excel

LMS

Digital learning tools

Job description

• Develop annual & monthly learning priorities, conduct structured Training Needs Analysis, manage end-to-end training projects
• Design & deliver training material (product knowledge, skincare, makeup artistry, brand story, consultation and service-standard training) to beauty advisor according to brand activity calendar and guidelines
• Deliver sales and service capability programs covering customer journey, consultation techniques, product recommendation, cross-selling, upselling, objection handling, and building long-term customer relationships
• Perform training needs analysis regularly together with Sales, Marketing, and HR to identify gaps in skills, knowledge, and behaviour, especially in BA productivity and brand execution
• Conduct regular counter visits and on-the-job coaching to observe BA performance, provide immediate, specific, and constructive feedback
• Develop and update training tools & content (PowerPoint decks, playbooks, checklists, videos, quizzes, e-learning modules) and ensure alignment with global and local brand guidelines
• Support recruitment & assessment BA, Makeup Expert, Promotor, and related field recruitment through structured competency-based interviews (technical test / demo makeup and basic psychological/behavioural assessment relevant to the role)
• Work closely with Brand, Sales, and Marketing teams to support new product launches, campaigns, and in-store activation through tailored training programs
• Evaluate learning effectiveness through quantitative and qualitative measures (attendance, quiz score, BA certification, post-training performance, sales uplift where applicable) and recommend improvement actions
• Ensure all training and assessment activities are delivered in a professional, timely, and cost-conscious manner, in accordance with company policies and procedures

Job Responsibility

• Develop annual & monthly learning priorities, conduct structured Training Needs Analysis, manage end-to-end training projects
• Design & deliver training material (product knowledge, skincare, makeup artistry, brand story, consultation and service-standard training) to beauty advisor according to brand activity calendar and guidelines
• Deliver sales and service capability programs covering customer journey, consultation techniques, product recommendation, cross-selling, upselling, objection handling, and building long-term customer relationships
• Perform training needs analysis regularly together with Sales, Marketing, and HR to identify gaps in skills, knowledge, and behaviour, especially in BA productivity and brand execution
• Conduct regular counter visits and on-the-job coaching to observe BA performance, provide immediate, specific, and constructive feedback
• Develop and update training tools & content (PowerPoint decks, playbooks, checklists, videos, quizzes, e-learning modules) and ensure alignment with global and local brand guidelines
• Support recruitment & assessment BA, Makeup Expert, Promotor, and related field recruitment through structured competency-based interviews (technical test / demo makeup and basic psychological/behavioural assessment relevant to the role)
• Work closely with Brand, Sales, and Marketing teams to support new product launches, campaigns, and in-store activation through tailored training programs
• Evaluate learning effectiveness through quantitative and qualitative measures (attendance, quiz score, BA certification, post-training performance, sales uplift where applicable) and recommend improvement actions
• Ensure all training and assessment activities are delivered in a professional, timely, and cost-conscious manner, in accordance with company policies and procedures

Qualifications

• Diploma or Bachelor’s Degree in any discipline. (Cosmetology, Beauty Therapy, Psychology, Education, Communication, Hospitality, or a related field is advantageous)
• At least 4–7 years of working experience as Trainer in beauty field/ cosmetic brands
• Additional certification in Makeup Techniques, Cosmetology, Beauty Therapy, or Sales/Training certification is a plus
• Proven experience designing and delivering training programs end-to-end—not only facilitating materials prepared by others
• Demonstrated experience handling Beauty Advisors across multiple stores, areas, channels, or national coverage
• Strong knowledge of makeup artistry and complexion techniques
• Familiarity with retail KPIs such as Conversion, SPH, AUS, IPT, sales productivity, and category performance
• Strong facilitation, presentation, coaching, and stakeholder-influencing skills
• Strong working proficiency in written and spoken English
• Strong proficiency in Microsoft PowerPoint and Excel; familiarity with LMS, virtual training platforms, or digital learning applications is an advantage
• Willing and able to travel frequently across Indonesia
• Familiarity with traditional and modern training methods (mentoring, coaching, e-learning, on-the-job/in classroom/ online training, workshops & simulations, digital tools)
• Natural Influencer; one that always challenges the norm to drive through creative solutions and has the commerciality to ensure we are maximizing our business portfolio at all times
• Dynamic, creative, and commercially minded; able to connect training content with business results and field reality
• Passionate and curious about skin care, makeup, beauty trends, and lifestyle updates
• Fluent in English both verbal and written
• Excellent in computer literate (Ms. Office Programs, especially Power Point)