Corporate Quality Assurance Manager

Ini Vie Hospitality; Kuta; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

Ini Vie Hospitality seeks a Corporate Quality Assurance Manager in Bali to lead QA programs across properties. You will develop, implement, and monitor SOPs, drive audits, and coordinate with management to uphold service standards.

The role requires a Bachelor’s degree and 5+ years in QA/QC within hospitality, with strong leadership and cross-location capabilities. Based at HEAD OFFICE, full-time position in Seminyak area.

Qualifications

• Bachelor’s degree in hospitality management, business management, quality management, or related field.
• Strong analytical and problem-solving abilities.
• Excellent leadership and interpersonal skills with cross-location coordination.
• Deep understanding of quality standards, SOP development, audits and compliance.
• Experience in internal audits, inspections, and quality evaluations across multiple properties.
• Ability to develop, implement, and monitor SOPs and quality improvement programs.

Responsibilities

• Conduct internal audits and inspections across multiple properties or departments.
• Develop and monitor SOPs, policies, and quality improvement programs.
• Coordinate with management and operations to drive quality standards.
• Prepare quality reports, identify gaps, and provide improvement recommendations.
• Lead and manage multiple projects across locations with a proactive approach.

Education

Bachelor’s Degree in Hospitality Management, Business Management, Quality Management, or a related field

Job description

Corporate Quality Assurance Manager

Manager

Bali

• Bachelor’s Degree in Hospitality Management, Business Management, Quality Management, or a related field.
• Minimum 5 years of experience in Quality Assurance, Quality Control, or a similar managerial role.
• Experience in hospitality, hotel, villa, tourism, or property management is highly preferred.
• Strong understanding of quality standards, SOP development, audit processes, and compliance.
• Experienced in conducting internal audits, inspections, and quality evaluations across multiple properties or departments.
• Able to develop, implement, and monitor SOPs, policies, and quality improvement programs.
• Strong analytical, problem-solving, and leadership skills.
• Excellent communication and interpersonal skills with the ability to coordinate with management and operational teams.
• Detail-oriented, objective, proactive, and highly committed to maintaining service and operational standards.
• Able to prepare quality reports, identify gaps, and provide improvement recommendations.
• Strong ability to manage multiple projects and work across different locations.

Job Information

Area
Seminyak

Location
HEAD OFFICE

Employee Type
Manager

Work Time
fulltime

Experience

Min 5 years experience in the same position

Posted
Oct 06, 2026