Core System Manager (New Business & Claim)

Panin Dai-ichi Life; Indonesia; On-site; IDR 480,000,000 - 720,000,000; Full time

Job summary

Panin Dai-ichi Life is seeking a Core System Manager to lead the development of New Business and Claims modules across Delphi and Java Spring Boot. You will design integrations with external partners, oversee SSIS batch processes, and ensure reporting outputs meet regulatory formats.

The role requires strong leadership, SDLC/Agile experience, and the ability to translate business rules into robust technical designs. On-site position based in Indonesia with a focus on core insurance systems.

Qualifications

• Minimum 7–10 years of IT development experience with leadership roles.
• Experience leading a development team, code reviews, and mentoring.
• Strong insurance domain awareness (life/claims) is preferred.
• Proven ability to translate business requirements into technical designs.
• Solid experience with legacy Delphi and modern Java Spring Boot stacks.

Responsibilities

• Lead design and development of New Business and Claims modules across Delphi and Java Spring Boot systems.
• Design and maintain integrations with external parties for claims and new business.
• Oversee SSIS jobs for claim data batch processing and data feeds.
• Ensure Crystal Report outputs are accurate and compliant with formats.
• Lead a team of developers handling both legacy maintenance and new microservices.
• Collaborate with underwriting, claims, and actuarial teams to translate business rules into system logic.
• Collaborate with Application Support Team to resolve critical incidents.

Skills

Leadership & People Management

Communication & Stakeholder Management

Planning & Prioritization

Git/version control

CI/CD basics

SDLC / Agile/Scrum

Cross-functional collaboration

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

SSIS

Java Spring Boot

Delphi

VB.NET

C#

Angular

Crystal Reports

RESTful API

API Gateway

Git

SQL Server

Job description

Job Title:

Core System Manager (New Business & Claim):

Department:

IT Solution Delivery

Key Success Indicators:

• Projects/enhancements delivered on time and within scope
• Code review compliance: code merged through proper review process
• Turnaround time (TAT) for critical bug fixes/hotfixes (within SLA hours)
• System documentation completeness — technical design docs, API specs, database/ETL (SSIS) documentation, and user/report manuals kept up to date for every release

Brief Job Description:

• Lead design and development of New Business and Claims modules across Delphi (legacy) and Java Spring Boot (new/modernized) systems
• Design and maintain integrations with external parties relevant to claims (hospitals/TPA for health claims, reinsurers, etc.) and new business (payment channels, e-KYC, document management)
• Oversee SSIS jobs for claim data batch processing, underwriting data feeds, and reporting extracts
• Ensure Crystal Report outputs (policy documents, claim letters, underwriting reports) are accurate and compliant with business/regulatory format
• Lead a team of developers handling both legacy maintenance and new microservices/API development
• Collaborate with underwriting, claims, and actuarial teams to translate business rules into system logic
• Collaborate with Application Support Team in resolving critical incidents and production issues.

Preferred Domain Knowledge

• Underwriting rules engines, risk scoring
• Claims workflow/adjudication logic
• Regulatory reporting related to new business & claims (e.g., OJK/AAJI/AAUI reporting if Indonesia-based)

Technical Competency Requirement

Leadership & People Management

• Proven ability to lead, motivate, and develop a team of developers (junior to senior level)
• Experience conducting performance reviews, 1-on-1s, and career development planning for team members
• Able to delegate effectively while remaining hands-on when needed (working tech lead, not purely managerial)

Communication & Stakeholder Management

• Strong ability to explain technical concepts to non-technical stakeholders (underwriters, claims officers, finance team)
• Comfortable presenting project status, risks, and technical recommendations to senior management
• Able to manage expectations with business users when timelines or scope conflict with technical constraints
• Good negotiation skills — balancing business urgency vs. technical feasibility/quality
• Works well cross-functionally with QA, business analysts, infrastructure/DBA, and other tech leads
• Team player attitude — willing to support other modules/domains during crunch periods (e.g., year-end financial closing, regulatory reporting deadlines

Planning & Prioritization

• Able to break down business requirements into actionable technical tasks and realistic timelines
• Experience with resource planning and workload distribution across team membersComfortable managing multiple concurrent workstreams (legacy support + new development + integration projects)

Core Stack

• Delphi 7/ VB.net / C# (legacy core insurance application maintenance & enhancement)
• SSIS (SQL Server Integration Services) – ETL, batch data processing, data migration
• Java Spring Boot – microservices / backend API development
• RESTful API design, development & integration (API Gateway experience a plus)
• Angular (front-end web application development)
• Reporting tools – Crystal Reports (report design, RDL/RPT development, parameterized reports)
• System Integration – experience integrating core insurance systems with external parties (banks, payment gateways, regulators/OJK reporting, reinsurance systems, etc.)

Database & Infrastructure

• Strong SQL skills (MS SQL Server preferred, given SSIS/Crystal Reports pairing)
• Understanding of stored procedures, query optimization, and database design
• Familiar with on-premise / hybrid deployment (typical for insurance core systems)

Architecture & Practices

• Understanding of both legacy (Delphi monolith) and modern (Java Spring Boot microservices) architecture
• Experience leading migration/modernization from legacy to modern stack is a strong plus
• Familiar with Git/version control, CI/CD basics
• Understanding of SDLC, Agile/Scrum or hybrid methodology

Certification

• Minimum 7–10 years of IT development experience, with at least 3-4 years in a Tech Lead / Team Lead capacity
• Proven experience in the insurance industry is mandatory or highly preferred (life Insurance)
• Strong understanding of insurance business processes relevant to the assigned domain (see role-specific below)
• Experience leading a development team (code review, task breakdown, mentoring junior/mid developers)
• Strong analytical and problem-solving skills; able to translate business requirements into technical design
• Good communication skills — able to bridge business stakeholders and technical team
• Experience working directly with business users, underwriters, actuaries, or operations teams is a plus

Education:

Bachelor's degree in Information Technology, Computer Science, or related field