Cluster Sales Manager

Alila Manggis; Provinsi Bali; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

Alila Manggis in Bali is seeking an experienced Cluster Sales Manager to lead sales across our premium properties on a contract basis. You will drive revenue, manage multi-property sales teams, and strengthen market presence in the Bali region.

The role requires a proven track record in hotel sales leadership, strong relationships with corporate clients and travel partners, and strategic planning to maximise occupancy and revenue growth.

Qualifications

• Minimum 5 years’ experience in hospitality sales management.
• Proven success leading a cluster or multi-property sales team.
• Strong English communication; Indonesian language skills a plus.
• Excellent negotiation and relationship-building skills.

Responsibilities

• Develop and implement sales strategies to maximise revenue across multiple properties.
• Lead and mentor the sales team with a culture of excellence and accountability.
• Build relationships with key accounts, travel agents, tour operators and corporate clients.
• Monitor market trends and prepare forecasts and management analyses.
• Coordinate with marketing, operations and front desk to meet sales objectives.
• Participate in industry events to expand the business development pipeline.
• Manage sales budgets and resource allocation for ROI.

Skills

Hospitality sales management

Cluster/multi-property experience

Leadership

English communication

Bali market knowledge

Education

Bachelor's degree in Hospitality Management or related field

Tools

PMS software

CRM systems

Job description

About the role

Alila Manggis is seeking an experienced Cluster Sales Manager to join our hospitality management team. This is a contract position based in Bali, offering an exciting opportunity to lead sales operations across our portfolio of premium properties. In this strategic role, you will be responsible for driving revenue growth, managing sales teams, and enhancing our market presence throughout the region. This position plays a crucial role in achieving our business objectives and strengthening our competitive position within the luxury hospitality sector.

Key responsibilities

• Develop and implement comprehensive sales strategies to maximise revenue across the cluster of properties
• Lead, mentor and manage the sales team, fostering a culture of excellence and accountability
• Identify and pursue new business opportunities, including corporate accounts, group bookings, and strategic partnerships
• Build and maintain strong relationships with key accounts, travel agents, tour operators and corporate clients
• Monitor market trends and competitor activity to maintain competitive positioning and pricing strategies
• Prepare detailed sales reports, forecasts and performance analyses for senior management
• Coordinate with marketing, operations and front-of-house teams to ensure seamless delivery of sales objectives
• Participate in industry events, networking opportunities and trade shows to expand business development pipelines
• Manage sales budgets and ensure efficient allocation of resources to maximise return on investment

What we're looking for

• Minimum 5 years' experience in hotel or hospitality sales management, with proven success in a cluster or multi-property environment
• Demonstrated track record of achieving and exceeding sales targets and revenue goals
• Strong leadership and team management capabilities, with the ability to motivate and develop direct reports
• Excellent knowledge of the Bali tourism market, including key client segments and booking patterns
• Proficiency in hotel management systems (PMS), customer relationship management (CRM) software and Microsoft Office applications
• Exceptional negotiation and communication skills in both written and verbal English
• Strategic thinker with strong analytical abilities and commercial acumen
• Proven ability to work independently and collaboratively within a dynamic hospitality environment
• Fluency in Indonesian is highly desirable
• Bachelor's degree in hospitality management, business administration or a related field is preferred

Headquartered in the heart of Asia, Singapore. Alila is a maven for the luxury hotel and resort business of the future, with cross cultural personalisation, ethical & sustainable business practices and design-driven functionality at its core

The hallmark of Alila is the combination of innovative design and luxury in unique locations, set apart by an unprecedented level of private space, personalised hospitality and destination experiences