Client Relations Intern: Grow, Connect, Impact

Prudential Services Asia; Jakarta Pusat; Hybrid; IDR 33,480,000 - 44,640,000; Full time

Job summary

Prudential Services Asia is seeking a motivated final-year student or fresh graduate for a 6-month internship in Jakarta. The role involves supporting Client Relations by drafting manuals, preparing socialization materials, and contacting participants on delivery issues.

The role requires strong communication in English and Indonesian, proficient MS Office skills, and a flexible Can-Do attitude. This hybrid position is based in South Jakarta with a mix of in-office and remote work.

Qualifications

• Final year student or Fresh graduate from any major.
• Excellent communication skills in English and Indonesian; able to write and speak clearly.
• MS Office skills: Word, PowerPoint, Outlook, Excel; able to use email and calendar tools.

Responsibilities

• Draft manual book for PIC Client Relations review.
• Draft socialization material for PIC Client Relations review.
• Contact insurance participants to obtain correct delivery addresses for cards.
• Update CR master data and related records.
• Assist CR with sending emails to PICs regarding providers and monthly health bulletin.
• Assist CR with reminders for outstanding billings and health talks.

Skills

Excellent communication

Can-Do attitude

Education

Final year student or Fresh graduate

Tools

Microsoft Office

Job description

Prudential Services Asia is seeking a motivated final-year student or fresh graduate for a 6-month internship in Jakarta. The role involves supporting Client Relations by drafting manuals, preparing socialization materials, and contacting participants on delivery issues.

The role requires strong communication in English and Indonesian, proficient MS Office skills, and a flexible Can-Do attitude. This hybrid position is based in South Jakarta with a mix of in-office and remote work.