Apprenticeship – Client Relation

Prudential Hong Kong Limited; Daerah Khusus Ibukota Jakarta; On-site; IDR 33,480,000 - 55,800,000; Full time

Job summary

Prudential Hong Kong Limited is offering an apprenticeship in Client Relations located in Jakarta. This full-time internship is aimed at final year students or fresh graduates. Responsibilities include preparing documents for Client Relations, making calls to insurance participants, and updating data. Ideal candidates will possess excellent communication skills in both English and Indonesian and have a positive attitude. The role requires a commitment of 6 months and a hybrid working model of 3 days in the office and 2 days working from home.

Qualifications

• Final year student or fresh graduate from any major.
• Able to operate Microsoft Office Tools (Word, PowerPoint, Outlook, Excel).
• Excellent written and spoken communication skills in both English and Indonesian.

Responsibilities

• Prepare draft manual book for review by PIC Client Relations.
• Make calls to insurance participants for address confirmation.
• Update CR master data and support emails to clients.
• Conduct welcome calls to clients regarding policy issuance emails.

Skills

Microsoft Office tools

Excellent communication in English

Excellent communication in Indonesian

Can-Do attitude

Education

Final year student or Fresh graduate

Job description

Apprenticeship – Client Relation page is loaded## Apprenticeship – Client Relationlocations: Jakartatime type: Full timeposted on: Posted Todayjob requisition id: 26040543Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.**Requirements:*** Prepare draft manual book which will be reviewed by each of PIC Client Relations.* Prepare draft socialization material which will be reviewed by each of PIC Client Relations.* Make a call to insurance participants for failed delivery of cards and get the correct address.* Update CR master data* Support CR for preparation sending emails to PIC with regard to list providers and monthly health bulletin* Support CR in updating data for reminder of outstanding billings* Support CR in updating data for reminder of client health talk* Welcome call with adjustment draft. Such as: To confirm that the policy issuance email was already received; Inform to client the name of the Client Relation PIC’s whose handles the client; To confirm to clients PIC’s whose handle the daily, and or acting as Client PIC’s regarding the policy’s that client have. Also ask for the phone number that can be contacted by PIC Client Relations**Requirements:*** Final year student or Fresh graduate from any major* Willing to do WFO (3x a week) & WFH (2x a week) in South Jakarta* Committed to do 6 months internship* Experienced and able to operate Microsoft Office Tools (Word, PowerPoint, Outlook, and Excel)* Excellent communication skills (written and speaking) both in English and Indonesian* Can-Do attitude **Prudential is an equal opportunity employer.** We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.Prudential plc provides life and health insurance and asset management to 18 million customers across 24 markets in Asia and Africa.We are headquartered in London and Hong Kong and are focused on four strategic regions: Greater China, ASEAN, India and Africa. We are served by around 68,000 average monthly active agents and more than 200 bank partners.Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom.Find out more atFollow us on LinkedIn