CLIENT ACCOUNTS MANAGER

PT INTEGRID INTERNATIONAL SERVICE; Denpasar; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

PT INTEGRID INTERNATIONAL SERVICE seeks a dynamic Client Accounts Manager to build and nurture client relationships across our legal, finance, tax, and HR consulting services. You will coordinate with internal teams to tailor solutions and drive client satisfaction and retention.

Responsibilities include serving as the main client contact, preparing proposals and service agreements, monitoring satisfaction, and maintaining accurate records.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• Min 2 years in accounts management or client relations.
• Experience in consulting or professional services preferred.
• Strong communication, negotiation and interpersonal skills.
• Able to manage multiple client accounts and priorities.
• Knowledge of legal, finance, tax, or HR consulting is a plus.

Responsibilities

• Build and maintain strong client relationships, understanding needs across legal, finance, tax, and HR services.
• Act as primary contact for clients, coordinating with internal teams to deliver tailored solutions.
• Serve as main point of contact for client inquiries and concerns.
• Collaborate with legal, finance, tax and HR consultants to ensure seamless service delivery.
• Prepare and present proposals, reports, and service agreements.
• Monitor client satisfaction and address issues promptly.
• Maintain accurate client records and communication logs.

Skills

Client relationships

Communication

Negotiation

Interpersonal skills

Multi-account management

Organized / detail-oriented

Education

Bachelor's degree in Business Administration, Marketing, or related field

Job description

INTEGRID is seeking a dynamic and client-focused Client Accounts Manager to join our team. As an Client Accounts Manager, you will play a pivotal role in cultivating strong client relationships, understanding their unique needs across legal, finance, tax, and human resources consulting services, and ensuring the delivery of exceptional solutions.

Job Description:

As an Client Accounts Manager, you will be responsible for building and maintaining strong relationships with our clients, understanding their needs, and ensuring they receive exceptional service across our legal, finance, tax, and human resources offerings. You will act as the primary point of contact for clients, coordinating with our internal teams to deliver tailored solutions and drive client satisfaction and retention.

Serve as the main point of contact for client inquiries and concerns.

Collaborate with legal, finance, tax and HR consultants to ensure seamless service delivery.

Prepare and present proposals, reports, and service agreements.

Monitor client satisfaction and address any issues promptly.

Maintain accurate client records and communication logs.

Qualifications:

Bachelor's degree in Business Administration, Marketing, or a related field.

Minimum 2 years of experience in accounts management, client relations, or a similar role, preferably within a consulting or professional services environment.

Proven ability to manage multiple client accounts and priorities effectively.

Excellent communication, negotiation, and interpersonal skills.

Knowledge of legal, finance, tax, or human resources consulting services is a plus.

Demonstrated ability to identify client needs and propose suitable solutions.

Highly organized and detail-oriented.

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a Client Account Manager?

How many years' experience do you have in Human Resources (HR)?

Do you have experience in a role which requires relationship management experience?

Which of the following languages are you fluent in?

How much notice are you required to give your current employer?

How would you rate your English language skills?