Chief of Staff

Pensieve; Jakarta Pusat; On-site; IDR 720,000,000 - 1,200,000,000; Full time

Job summary

Pensieve is seeking a highly organized Chief of Staff to partner with the CEO. You will be the right hand, maintaining momentum, managing high-priority projects, and acting as a bridge between leadership and the rest of the organization.

This hands-on role requires strategic thinking, precise execution, and confident presence in team synchs and partner meetings.

Qualifications

• Versatile, proactive professional with strong communication and people skills.
• Clear, professional written and spoken communication.
• Stays grounded under pressure and navigates ambiguity.

Responsibilities

• Act as executive proxy and strategic support for the CEO, prioritizing requests and tracking decisions.
• Own strategic operations and special projects, drive OKR alignment across departments.
• Bridge internal communications, prepare briefs and leadership meeting agendas, ensure accountability.

Skills

Versatile skillset

Proactive mindset

People skills

Communication

Calm under pressure

Tools

Slack

Notion

Asana

Claude

ChatGPT

Job description

We are looking for a highly organized, proactive, and strategic Chief of Staff to partner with our CEO. We need a "right hand" who can maintain internal momentum, manage high-priority projects, and act as a bridge between the leadership team and the rest of the organization.

This is a hands-on operational role for someone who can think strategically, execute with precision, and show up confidently in any room whether that's a team sync or a partner meeting.

Responsibilities

1. Executive Proxy & Strategic Support

• Act as the primary point of contact for the CEO when they are off-site or in different time zones.
• Filter and prioritize internal requests, ensuring the CEO only spends time on "Level 10" problem
• Represent the CEO in internal meetings, ensuring decisions are made and actions are tracked.

2. Strategic Operations & Project Management

• Own "special projects" that don't yet have a natural home (e.g., launching a new internal tool, overseeing a rebrand, or evaluating a new market).
• Drive the OKR (Objectives and Key Results) process, ensuring all departments stay aligned with the CEO’s vision.

3. Internal Communications & Culture

• Bridge the gap between the traveling CEO and the team to ensure employees feel heard and informed.
• Prepare briefing materials, presentations, and "All Hands" agendas.
• Manage the agenda for leadership meetings, capturing action items and holding Department Heads accountable for deadlines.

Requirements

• Versatile skillset : You're comfortable switching between tasks
• Proactive mindset
• Strong people skills : You can read a room, communicate well across teams, and work with different personalities.
• Relevant experience : 5+ years in operations, project management, or a similar fast-paced environment.
• Clear communication : You write and speak in a way that's easy to understand and professional.
• Comfortable with modern tools : Familiar with Slack, Notion or Asana, and open to using AI tools like Claude or ChatGPT to work more efficiently.
• A steady presence : You stay grounded under pressure and find your way through ambiguity.