Channel Excellence Leader, Indonesia

GE HealthCare; Jakarta Pusat; On-site; IDR 1,200,000,000 - 2,000,000,000; Full time

Job summary

GE HealthCare in Jakarta seeks a Channel Excellence Leader to drive growth through channel partners and manage the GEHC product portfolio. You will collaborate with country sales managers and channel teams to identify opportunities, develop partners, and enable sustainable business growth.

The role requires leading initiatives, ensuring governance, and optimizing channel performance while maintaining compliance and risk management in regional standards.

Qualifications

• 5-8 years of experience in a commercial role with a proven track record of business growth.
• Expertise in channel enablement and reporting systems, including Salesforce, web-based training, and quotation.
• Strong understanding of end-to-end sales processes and experience working with cross-functional teams.
• Highly motivated, results-driven, and capable of multi-tasking in a dynamic environment.

Responsibilities

• Channel Strategy Deployment: Execute channel strategies and initiatives in alignment with Country GM and AKA Channel Excellence Director.
• Governance Channel Partner Lifecycle: Find new channel partners, onboard, provide learning & development, finance and contracts until offboarding & transition plan.
• Operational Execution: Implement the operational framework across the countries, including forecasting and planning for existing and alternative channel partners within the assigned territory.
• Channel Optimization: Maximize utilization of existing channels, streamline operations, and develop strategies to identify, onboard, and manage new channels leveraging regional synergies.
• Partner Evaluation: Assess channel partner efficiency based on coverage, segmentation, sales force performance, geographic reach, and key customer engagement.
• Channel Partner Performance Reviews: Conduct operational performance reviews with channel partners and ensure consistent information flow between GE and partners.
• Funnel Management: Ensure timely submission of funnels and estimates from partners and integrate them into Salesforce opportunity management tools where applicable.
• Compliance & Governance: Monitor adherence to efficiency metrics and enforce compliance standards.
• Relationship Management: Maintain strong day-to-day relationships with channel partners and provide transactional and compliance support.
• Data & Inventory Tracking: Maintain accurate records of channel inventory, installed base, competency maps, and coverage maps.
• Market Intelligence: Map competitor channels, analyze strengths and weaknesses, and maintain a healthy pipeline of potential partners.
• Marketing Support: Track and enhance marketing collaboration activities between Channel partners and GEHC.
• Capability Development: Ensure channel partners have adequately trained teams with strong technical and commercial competencies to meet GEHC standards.
• Agreements & Transitions: Execute distribution and commission agreements promptly and manage partner transitions with minimal business disruption.

Skills

Salesforce

Channel enablement

End-to-end sales

Cross-functional teams

Negotiation

Communication

Tools

Salesforce CRM

Web-based training

Quotation tools

Job description

Job Description Summary

The Channel Excellence Leader is responsible for driving growth through channel partners and the GE Healthcare (GEHC) product portfolio. This role ensures both financial and non-financial performance, maintains compliance, manages risk within regional standards, and enhances channel sales effectiveness. The position requires close collaboration with country sales managers and channel teams to identify opportunities within existing and alternative distribution channels. The leader will spearhead initiatives to develop channel partners and enable sustainable business growth.

Roles and Responsibilities

• Channel Strategy Deployment: Execute channel strategies and initiatives in alignment with Country GM and AKA Channel Excellence Director.
• Governance Channel Partner Lifecycle: Find new channel partners, onboard, provide learning & development, finance and contracts until offboarding & transition plan.
• Operational Execution: Implement the operational framework across the countries, including forecasting and planning for existing and alternative channel partners within the assigned territory.
• Channel Optimization: Maximize utilization of existing channels, streamline operations, and develop strategies to identify, onboard, and manage new channels leveraging regional synergies.
• Partner Evaluation: Assess channel partner efficiency based on coverage, segmentation, sales force performance, geographic reach, and key customer engagement.
• Channel Partner Performance Reviews: Conduct operational performance reviews with channel partners and ensure consistent information flow between GE and partners.
• Funnel Management: Ensure timely submission of funnels and estimates from partners and integrate them into Salesforce opportunity management tools where applicable.
• Compliance & Governance: Monitor adherence to efficiency metrics and enforce compliance standards.
• Relationship Management: Maintain strong day-to-day relationships with channel partners and provide transactional and compliance support.
• Data & Inventory Tracking: Maintain accurate records of channel inventory, installed base, competency maps, and coverage maps.
• Market Intelligence: Map competitor channels, analyze strengths and weaknesses, and maintain a healthy pipeline of potential partners.
• Marketing Support: Track and enhance marketing collaboration activities between Channel partners and GEHC.
• Capability Development: Ensure channel partners have adequately trained teams with strong technical and commercial competencies to meet GEHC standards.
• Agreements & Transitions: Execute distribution and commission agreements promptly and manage partner transitions with minimal business disruption.

Desired Characteristics

• 5-8 years of experience in a commercial role with a proven track record of business growth.
• Expertise in channel enablement and reporting systems, including Salesforce, web-based training, and quotation.
• Strong understanding of end-to-end sales processes and experience working with cross-functional teams.
• Highly motivated, results-driven, and capable of multi-tasking in a dynamic, fast-paced environment.
• Exceptional coordination, commercial acumen, analytical, negotiation, problem-solving, and influencing skills.
• Ability to present complex findings clearly and concisely; proactive and accountable for deliverables.
• Excellent written and verbal communication skills, including presentation capabilities.
• Strong ethics, integrity, and compliance orientation.
• Proven success in multi-stakeholder environments.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or any other characteristics protected by law.

Relocation Assistance

Relocation Assistance Provided: No