Cashier | Manuza | Bali

Savaya Group; Provinsi Bali; On-site; IDR 33,480,000 - 50,220,000; Full time

Job summary

Manuza in Bali is seeking a reliable cashier to join the team under Savaya Group. You will handle guest transactions, operate the POS, and ensure accurate, friendly service throughout shifts.

Ideal candidates will have cashier or front-of-house experience, strong numeracy, and a service-oriented attitude suitable for a fast-paced hospitality environment in Bali.

Qualifications

• Experience as a cashier in hospitality or retail.
• Proficient with point-of-sale systems and cash handling.
• Strong customer service and communication skills.

Responsibilities

• Welcome guests and provide friendly, accurate cashier service.
• Process transactions for food, beverage, and retail items.
• Handle cash, cards, and digital payments securely.
• Prepare receipts and provide correct change when needed.
• Verify prices, discounts, and vouchers before billing.
• Answer guest questions about bills and menu items.
• Coordinate with servers and management to resolve discrepancies.
• Maintain accurate transaction records and cash counts.
• Support opening/closing cashier procedures and safety rules.

Skills

Cash handling

POS familiarity

Customer service

Attention to detail

Teamwork

English communication

Tools

POS systems

Job description

We are looking for a Cashier to join the team at Manuza in Bali and support the delivery of efficient, accurate, and welcoming guest experiences. You will process guest transactions, handle payments, operate the point-of-sale system, and provide professional service while maintaining high standards of accuracy, communication, and cleanliness.

This is a hands-on role for someone with strong customer service and cash handling experience, excellent attention to detail, and a positive approach to hospitality. You will work closely with the service team, bar team, kitchen team, and management to ensure smooth payment operations and a professional experience for every guest.

Main Responsibilities

• Welcome guests professionally and provide friendly, efficient, and accurate cashier service.
• Process food, beverage, retail, and other guest transactions through the point-of-sale system.
• Handle cash, credit cards, debit cards, digital payments, and other payment methods accurately and securely.
• Prepare bills, process payments, issue receipts, and provide correct change when required.
• Verify prices, discounts, promotions, vouchers, and other payment-related information before completing transactions.
• Answer guest questions about bills, menu items, promotions, payment options, and venue procedures.
• Coordinate closely with servers, bartenders, kitchen team members, and management to resolve billing and order discrepancies.
• Maintain accurate records of transactions, refunds, voids, discounts, complimentary items, and other adjustments.
• Complete cash float preparation, cash counts, end-of-shift reconciliation, and handover procedures in line with operating standards.
• Report discrepancies, payment issues, technical problems, and suspicious transactions to the Manager promptly.
• Maintain the cleanliness, organisation, and professional appearance of the cashier station and surrounding guest areas.
• Support opening, closing, and daily cashiering procedures.
• Protect guest and company information and follow all cash handling and payment security procedures.
• Assist with reservations, guest enquiries, takeaway orders, retail sales, or other front-of-house tasks when required.
• Ensure compliance with Manuza's service standards, food safety, hygiene, health, and workplace safety requirements.

Requirements

• Previous experience as a Cashier, Front Desk Cashier, or similar customer-facing role.
• Experience in a restaurant, café, bar, hotel, beach club, retail, or other hospitality environment.
• Previous experience operating point-of-sale systems and handling different payment methods.
• Strong numerical skills with excellent accuracy and attention to detail.
• Friendly, professional, and service-oriented approach when dealing with guests.
• Good verbal communication and interpersonal skills.
• Ability to remain calm, organised, and efficient in a fast-paced hospitality environment.
• Strong integrity and understanding of cash handling, payment security, and confidentiality requirements.
• Good problem-solving skills and the ability to resolve billing concerns professionally.
• Ability to work collaboratively with service, bar, kitchen, and management teams.
• Comfortable working shifts, weekends, public holidays, and late hours when required.
• Professional grooming and presentation in line with hospitality standards.
• Good English communication skills are required.

Key Skills And Qualifications

• Previous cashier at restaurant, retail, or hospitality experience.
• Practical knowledge of point-of-sale systems, payment processing, and cash reconciliation.
• Strong attention to detail, numeracy, accuracy, and organisational skills.
• Ability to provide efficient, courteous, and personalised guest service.
• Reliable, responsible, proactive, and able to work independently when required.
• Ability to manage multiple transactions, enquiries, and priorities during busy service periods.
• Positive, flexible, and collaborative attitude with a willingness to support the wider team.
• Knowledge of restaurant menus, food and beverage operations, or hospitality procedures is an advantage.

If you are a reliable and service-focused cashier who enjoys working with guests and supporting smooth hospitality operations, submit your application and tell us how you would contribute to the Manuza team.