Call Center Agent

EF EFEKTA English for Adults; Jakarta Selatan; On-site; IDR 44,640,000 - 55,800,000; Full time

Benefits offered by this job

Makanan

Cuti dibayar

Bonus kinerja

Asuransi kesehatan

Cuti sakit

Job summary

EF EFEKTA English for Adults membuka posisi telemarketing yang akan berhubungan dengan calon murid EF Adults Indonesia melalui saluran online dan telepon. Pekerjaan ini membutuhkan komunikasi bahasa Indonesia yang jelas, serta kemampuan mengoperasikan Microsoft Office dan sistem administrasi terkait.

Lokasi kerja di Jakarta Selatan secara on-site, dengan jam kerja bergiliran termasuk Sabtu. Posisi ini adalah penuh waktu dengan fokus pada mencapai target undangan konsultasi per bulan serta jumlah

Qualifications

• Lulus minimal Diploma/D3.
• Pengalaman 1 tahun sebagai call center/telemarketing.

Responsibilities

• Menghubungi calon murid melalui telepon luar dan masuk.
• Mengarahkan prospek ke informasi belajar EF Adults.
• Mencapai target undangan konsultasi per bulan.
• Mengoperasikan sistem Sales force dan Quiros untuk administrasi proses panggilan.

Skills

Call center

Bahasa Indonesia

Microsoft Office

Shift work

Education

Diploma/D3

Tools

Microsoft Office

Job description

DESKRIPSI PEKERJAAN

Telemarketing represents the image of EF Adults. You will provide appropriate learning information needed by prospective EF Adults Indonesia students.

This position will be responsible to:

• Making outbound calls and receiving inbound calls to and from prospective students who are looking for learning information about EF Adults through online channels (websites, social media or other media),
• Fulfilling the target of attending consultation invitations per month,
• Meet the target calls per day,
• Operating Sales force and Quiros systems for administration in the calling process

KUALIFIKASI MINIMUM

• Minimum education equivalent to Diploma
• 1 year previous working experience as a call center / telemarketing
• Able to communicate using good and correct Bahasa Indonesia
• Able to operate Microsoft Office
• Willing to work in shifts and on Saturday
• Neat and clean appearance

RINGKASAN PERKERJAAN

• *SPESIALISASI**: Sales and Marketing
• *PENDIDIKAN MINIMAL**: D3 (Diploma)
• *SISTEM KERJA**: On-site
• *TIPE PEKERJAAN**: Full time
• *LOKASI**: Jakarta Selatan, DKI Jakarta, Indonesia
• *INDUSTRI**: Education Management
• *SITUS PERUSAHAAN**: https://learnwithef.com/

FASILITAS & BENEFIT

Fasilitas: food, paid_leave, perf_bonus, med_ins, sick_leave

TENTANG PERUSAHAAN

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!