Business Development Support Officer (Admin) - Digital Insurance

PT Dwi Cermat Indonesia; Kemayoran; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Cermati is seeking a Business Development Support Officer (Admin) to assist the Digital Insurance team in Jakarta. You will manage product masterfiles, coordinate with BI and Product teams, and support finance with invoicing and project documentation.

The role involves liaising with Claims and CS teams to resolve blockers and ensure smooth operations. The successful candidate has a bachelor’s degree in business, strong Excel skills, and prior experience in Sales/BD support or related roles.

Qualifications

• Bachelor degree in business-related major.
• Proficient in Microsoft Excel.
• Experience in a similar Business Development Support or Sales Support role preferred.

Responsibilities

• Manage Product Masterfile and integration queries with internal stakeholders and external clients.
• Coordinate with BI and Product teams to resolve data reconciliation discrepancies and ensure records are accurate.

Skills

Detail oriented

Excel

Education

Bachelor degree in Business

Job description

Business Development Support Officer (Admin) - Digital Insurance

Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.

Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia.

Job Description

• Manage Product Masterfile and integration queries with internal stakeholders and external clients.
• Coordinate with BI and Product teams to resolve data reconciliation discrepancies and ensure system records remain accurate and up to date.
• Perform monthly invoice reconciliations and coordinate with Finance for seamless filings.
• Maintain project documentation, correspondence, and legal records to ensure complete project tracking.
• Partner with Claims and Customer Support (CS) teams to resolve operational blockers and client inquiries.
• Support Business Development Managers with proposal preparation, stakeholder liaison, and key strategic initiatives.
• Manage corporate travel arrangements and partner relations, including client gifting and other logistics

Qualifications

• Minimum Bachelor Degree from Business related major from reputable universities.
• Detail oriented and proficient in using Microsoft Excel.
• Preferably have exposure in a similar Business Development Support or Sales Support role
• Ability to effectively manage multiple tasks of varying complexities and meet deadlines
• Willing to learn new things and adapt with fast paced environment
• Analytically proficient and highly experienced with conducting analysis.