Business Development (Hinterland / Shipping Development)

PT Batu Ampar Container Terminal; Batam; On-site; IDR 300,000,000 - 480,000,000; Full time

Job summary

PT Batu Ampar Container Terminal is seeking a Business Development professional to identify opportunities in Batam's hinterland and shipping sectors. You will build and maintain a database of manufacturers, exporters, importers, logistics firms and industrial estates, and develop opportunities with cargo owners and shipping lines.

The role requires 3–5 years of experience in business development or logistics, strong networking and negotiation skills, and fluency in English and Bahasa Indonesia.

Qualifications

• Bachelor's degree in a relevant discipline.
• 3–5 years of experience in business development, shipping, logistics or freight forwarding.
• Strong networking, negotiation and stakeholder management skills.
• Fluent in English and Bahasa Indonesia; Mandarin is a plus.

Responsibilities

• Conduct market studies of Batam area to identify opportunities.
• Build a database of manufacturers, exporters, importers, logistics firms and estates.
• Identify industries and investments to generate cargo.
• Develop commercial proposals and coordinate to win new business.
• Maintain relationships with cargo owners, lines, forwarders and service providers.
• Represent company at chambers and industry forums; monitor policy and infrastructure trends.
• Develop strategies to increase hinterland cargo through the terminal.
• Maintain sales pipeline and monthly performance reports.

Skills

Networking

Negotiation

Stakeholder management

Analytical

Presentation

Report writing

English proficiency

Bahasa Indonesia proficiency

Education

Bachelor's degree in Business, Logistics, Maritime Studies, Supply Chain Management or related

Job description

Business Development (Hinterland / Shipping Development)

Conduct comprehensive studies of Batam industrial landscape, logistics corridors and cargo flows to identify potential business opportunities.

Develop and maintain a database of manufacturers, exporters, importers, logistics companies, freight forwarders and industrial estates within Batam and the surrounding region.

Identify emerging industries, investment projects and manufacturing expansions that could generate future cargo through terminal.

Monitor cargo migration trends, competitor developments and logistics patterns to formulate business development strategies.

2. Customer Acquisition & Relationship Management

Build and maintain strong relationships with cargo owners, shipping lines, freight forwarders, NVOCCs, trucking companies, depot operators and logistics service providers.

Identify and pursue new cargo opportunities, including containerized, breakbulk, project cargo and other potential business segments.

Develop commercial proposals and coordinate with internal stakeholders to secure new business.

Maintain regular customer engagement to understand market challenges and identify opportunities for service improvement.

3. Industry & Government Engagement (Optional)

Represent the company in local business chambers, industry associations, logistics forums and government engagement sessions.

Build strategic relationships with organizations such as:

BP Batam

KADIN Batam

APINDO

INSA

ALFI/ILFA

Customs and other relevant government agencies

Participate in seminars, exhibitions, and networking events to enhance the terminal's market presence.

Monitor local and regional economic developments, investment activities, trade policies and infrastructure projects that may influence cargo demand.

Conduct competitor benchmarking on port services, tariffs, service offerings and operational capabilities.

Prepare periodic market intelligence reports highlighting business opportunities, market risks and strategic recommendations for management.

5. Business Strategy Development

Develop strategies to increase Batam hinterland cargo through the terminal.

Identify opportunities to convert existing cargo flows from competing ports and logistics channels.

Support the development of new shipping services, logistics solutions and value-added services. (optional)

Work closely with Commercial division to formulate customer acquisition and retention strategies.

6. Reporting & Performance Monitoring

Maintain an active sales pipeline and opportunity tracker.

Prepare monthly reports covering:

New business opportunities

Competitor updates

Progress of strategic initiatives

Number of customer visits and stakeholder engagements.

Number of industrial estates and manufacturers surveyed.

Number of business opportunities converted into commercial discussions or contracts.

Quality and timeliness of market intelligence reports.

Customer satisfaction and relationship development.

Qualifications

Bachelor's degree in Business, Logistics, Maritime Studies, Supply Chain Management or a related discipline.

Minimum 3-5 years of experience in business development, shipping, logistics, freight forwarding.

Strong understanding of Indonesia's logistics industry and Batam's industrial ecosystem is an advantage.

Excellent networking, negotiation, and stakeholder management skills.

Strong analytical, presentation and report-writing abilities.

Proficient in English and Bahasa Indonesia; Mandarin is an added advantage.